Lead, M&A Outbound

Posted Yesterday
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Brownsburg, IN, USA
In-Office
Mid level
Music • Retail
The Role
Lead day-to-day operations in an outbound distribution area: coordinate workflow, train and direct staff, maintain safety and inventory accuracy, troubleshoot WMS/PkMS and operational issues, support process improvements, and collaborate with cross-functional teams to resolve product and merchandising concerns.
Summary Generated by Built In
Job Summary & ResponsibilitiesPOSITION SUMMARY

The Team Lead assists the supervisor with day-to-day operations of the assigned production area. This role provides work direction and training to employees and temporary associates while supporting productivity, quality, inventory accuracy, safety, and WMS compliance. The Team Lead also troubleshoots operational issues, supports process improvements, and works across departments to resolve inventory and merchandising concerns.


ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Assist with coordinating daily workflow to meet productivity, quality, and service expectations.
  • Train and provide day-to-day work direction to employees and temporary associates.
  • Maintain safety and housekeeping standards and communicate concerns to leadership.
  • Troubleshoot operational and WMS/PkMS issues involving receiving, shipping, reserve, and inventory.
  • Research inventory discrepancies and verify warehouse storage locations as needed.
  • Partner with Operations, Merchandising, Expediting, and other departments to resolve product and process issues.
  • Maintain accurate product information, status reports, issue logs, and other operational documentation.
  • Support inventory accuracy and continuous process-improvement initiatives.
  • Support other production areas based on workload and operational needs.
  • Perform other duties as assigned.
Preferred QualificationsEDUCATION AND EXPERIENCE
  • High school diploma or equivalent required.
  • Associate degree or four years of relevant distribution, warehousing, transportation, or logistics experience preferred.
  • Previous PC experience and proficiency with PkMS or similar warehouse management systems.
  • Ability to read, write, perform basic arithmetic, and accurately enter and maintain data.
  • Effective written and verbal communication skills.
  • Strong organizational, problem-solving, and attention-to-detail skills.
  • Ability to work independently and collaboratively while managing changing priorities.
PHYSICAL REQUIREMENTS
  • Ability to stand and walk for extended periods in a warehouse environment.
  • Ability to bend, stoop, reach, crouch, and perform other movements required to inspect inventory and warehouse locations.
  • Ability to lift, carry, push, or pull up to 50 LBS, with or without reasonable accommodation.
  • Ability to work in a distribution-center environment with varying noise levels, temperatures, and moving equipment.

Skills Required

  • High school diploma or equivalent
  • Associate degree or four years of relevant distribution, warehousing, transportation, or logistics experience
  • Previous PC experience and proficiency with PkMS or similar warehouse management systems
  • Ability to read, write, perform basic arithmetic, and accurately enter and maintain data
  • Effective written and verbal communication skills
  • Strong organizational, problem-solving, and attention-to-detail skills
  • Ability to work independently and collaboratively while managing changing priorities
  • Ability to stand and walk for extended periods, perform bending/stooping/reaching/crouching, and lift/carry/push/pull up to 50 lbs

Guitar Center, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guitar Center, Inc. and has not been reviewed or approved by Guitar Center, Inc..

  • Wellbeing & Lifestyle Benefits The package highlights free Talkspace access, tuition reimbursement, DailyPay, and a generous gear discount, with musician‑friendly programs such as Gig Leave. These lifestyle‑oriented offerings can meaningfully enhance the experience for employees who value music‑centric perks.
  • Leave & Time Off Breadth Paid time off, paid holidays, and Gig Leave are explicitly promoted across postings. These options provide schedule flexibility for eligible associates to pursue performances and personal time.
  • Retirement Support A 401(k) with company match is part of the standard offering. This adds a structured pathway for long‑term savings.

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The Company
HQ: Westlake Village, CA
10,000 Employees
Year Founded: 1964

What We Do

Guitar Center is an American musical instrument retailer chain that sells guitars, amplifiers, drums, keyboards, recording equipment, and accessories. It operates numerous locations across the United States and online.

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