Lead Logistics Operative

• Build a strong understanding of Arcavindi’s end-to-end logistics operations and stock flow.
• Learn operational priorities across check-in, sorting, packing, dispatch, and returns.
• Develop confidence using internal systems, workflows, and quality standards.
• Support safe and accurate stock processing while learning wider operational responsibilities.
  

• Become a reliable go-to person for operational support and process guidance.
• Help maintain work flow efficiency across logistics areas during busy periods.
• Support onboarding and informal coaching of newer operatives.
• Identify and escalate stock discrepancies, operational risks, or bottlenecks quickly and effectively.
• Demonstrate strong ownership of quality, organisation, and stock handling standards.
  

• Lead by example in maintaining productivity, accuracy, and safe working practices.
• Support smooth coordination between logistics and other operational departments.
• Take ownership of operational areas, ensuring standards are consistently maintained.
• Contribute ideas and practical solutions to improve layouts, processes, and team efficiency.
• Support operational readiness during peak trading periods, process changes, or new initiatives.

Key Responsibilities

• Maintain exceptional standards of stock accuracy, handling, and organisation.
• Support the smooth day-to-day flow of logistics operations across departments.
• Act as a trusted operational support for colleagues and new starters.
• Identify opportunities to improve efficiency, reduce errors, and streamline workflows.
• Protect the integrity and value of vintage and precious goods through exceptional care and attention.
• Promote a safe, organised, and proactive warehouse culture.
• Support the achievement of departmental productivity and quality targets.
  

• Process, inspect, organise, and dispatch stock to the highest operational standards.
• Process Oversight: Serve as the primary contact for technical issues.
• Operational Support: Manage team calendars, meeting schedules, travel arrangements, and documentation.
• Administration: Process reports, manage team databases, and handle logistics.
• Workflow Coordination: Assist Team Leads with task distribution and throughput.
• Equipment Leadership: Act as a subject matter expert for EPT and Reachtruck operations.
• Process Improvement: Streamline team processes to enhance efficiency.
• Communication Bridge: Facilitate clear directives between management and the floor in English.
• Support workflow coordination across logistics functions during daily operations.
• Assist with prioritisation of workload and movement of stock between departments.
• Handle vintage, fragile, and high-value goods with exceptional care and accountability.
• Support onboarding and cross-training of operatives across logistics functions.
• Escalate operational issues, stock discrepancies, damages, or process concerns promptly.
• Maintain accurate digital records using internal systems.
• Help maintain high housekeeping, organisation, and safety standards across logistics areas.
• Contribute to continuous improvement initiatives and operational problem-solving.
• Provide hands-on support during peak periods and changing operational demands.
  

Skills, Knowledge and Expertise

• Previous experience in logistics, warehouse, fulfilment, or stock control environments.
• Expert-level process knowledge and certified proficiency in EPT/Reachtruck.
• Strong English communication skills.
• Demonstrated leadership and problem-solving abilities.
• Strong understanding of warehouse operations and stock flow processes.
• Excellent attention to detail and organisational skills.
• Proven ability to work efficiently while maintaining high quality standards.
• Confident supporting and guiding others in operational best practices.
• Physically capable of safely lifting and moving items up to 30kg.
• Comfortable adapting in a fast-paced and evolving operational environment.
• Basic IT competency for inventory systems and operational data entry.
• Positive, dependable, and collaborative approach to teamwork.
  

• Organizational Skills: Exceptional ability to manage multiple schedules, priorities, and logistics.
• Communication Skills: Strong verbal and written English skills for reporting and coordination.
• Problem-Solving: Ability to resolve conflicts, remove blockers, and manage contingencies.
• Technical Proficiency: Competence in MS Office, Google Workspace, and project management tools (e.g., Notion or Asana).
• Interpersonal Skills: Ability to collaborate with diverse team members and maintain a positive work environment.

About
Vintage Cash Cow and Arcavindi, exist to create a world where everything has value and nothing is wasted, on a global scale.Together, we form the UK and European operations of the Vintage Group, united by one purpose, one mission, and one set of values.Vintage Cash Cow is our UK operation and the foundation of our business. It’s where our model was built, tested, and proven, making it easy for customers to sell multiple pre-loved valuables in one simple, trusted journey. Arcavindi is our European operation. Built on the same proven model, it takes what works in the UK and adapts it for new markets across Europe, allowing us to scale our impact internationally.While our brands reflect different markets, we are one business, working as one team. Our people collaborate across borders, share ownership of outcomes, and bring the same care, fairness, and common sense to everything we do.Behind the scenes, we are building the world’s largest international trading platform for pre-loved items, powered by expert people, smart data, and a shared belief in the circular economy.Every item we buy is rehomed, reused, or responsibly recycled — keeping valuable materials in play and out of landfill, and ensuring we always treat customers and their treasures with care and respect.