Lead Logistics Controller

Posted Yesterday
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Houston, TX, USA
In-Office
Senior level
Energy
The Role
Lead daily dispatch operations for company and contracted drivers for oil hauling and field services. Manage, train, and evaluate dispatch staff; schedule and prioritize work; coordinate emergency response; ensure regulatory and safety compliance; troubleshoot operational issues; build and improve logistics console and reporting (KPIs); liaise between field operations and corporate teams to drive process improvements and service quality.
Summary Generated by Built In

WaterBridge is hiring a Lead Logistics Controller for our Houston, TX location. The Lead Logistics Controller oversees daily dispatch operations for company and contracted drivers, ensuring safe, efficient, and compliant execution of oil hauling and field services. This role leads and supports logistics controllers, manages scheduling and real-time operations, and serves as the primary point of contact for issue resolution and emergency response. The position also leverages data and analytics to monitor performance, develop KPIs, and drive continuous improvement in dispatch processes and workflows. Acting as a bridge between field operations and corporate teams, this role ensures clear communication, operational alignment, and high service quality.

Primary Duties & Responsibilities:

The following represents most of the position's duties but is not meant to be all-inclusive or prevent other duties from being assigned when necessary. Employees are expected to comply with all regulatory, environmental, and safety rules and standards, as well as corporate policies.

  • Assigning work, scheduling shifts, evaluating performance, and providing guidance to dispatchers/Controllers. Oversee all daily jobs are scheduled and completed to the customers’ satisfaction. Will be the main point of contact for all logistics controllers

  • Participating in the selection, training, and development of dispatch/Controller personnel, including identifying training needs, and making recommendations 

  • Ensuring compliance with policies, procedures, and regulations, maintaining accurate records, and managing dispatch equipment

  • Coordinating emergency situations, prioritizing dispatch needs, and maintaining communication with field units. Ability to quickly respond to urgent requests and execute with efficiency

  • Resolving day-to-day issues, troubleshooting equipment malfunctions, and handling complaints. Ability to interface with hauling companies to resolve logistical issues

  • Maintaining effective communication with dispatchers/Controllers, other departments, and external stakeholders. Ability to understand and work with the operations personnel in the field

  • Contributing to the development, implementation, and updating of dispatch policies and procedures. Must be able to drive the build out of the logistics Console. Will be responsible for all implementations and improvements to the process. Looking for someone who understands the broader picture and can take the program to the next level

  • Promoting safe work practices and procedures within the dispatch center

Requirements & Qualifications:

  • No degree required; Associate or Bachelor’s degree preferred.
  • 5+ years of Logistics experience; 1+ years analytical experience; Oil & Gas preferred.
  • Strong Excel, PowerPoint, Power BI/Spotfire reporting skills are essential.
  • Strong organizational skills and customer service experience is desired.
  • Requires excellent written and verbal communication skills
  • Able to complete tasks in a team atmosphere or alone with little to no supervision.
  • Excellent analytical, problem-solving skills and the ability to think strategically and prioritize appropriately.
  • Ability to analyze information, situations, problems, policies and procedures to formulate logical and effective decisions or solve problems
  • Strong cross-functional communication and influence skills

Working Conditions/Environment:

  • Operates in a professional and/or business casual office environment.

Position Type:

  • This is a full-time position.

Position Location:

  • Houston, TX

  • 10 % travel to field may be required

Benefits:

At WaterBridge, our employee benefits include, but are not limited to, the following:

  • Medical, Dental, Vision, & Prescription Drug Coverage

  • Voluntary Life Insurance for Employee, Spouse, & Child(ren)

  • Employee Basic Life and AD&D Insurance – Company Paid

  • Short Term & Long Term Disability – Company Paid

  • 401(k) or Roth 401(k) Retirement Plan, plus a company match

  • Flexible Paid Time Off

  • And many other benefits not listed here

    About Us

    The WaterBridge group of companies is a fast-paced and growing organization. Our business lines include produced water handling and recycling, land management and environmental solutions. Our employees provide essential services to unlock sustainable American energy production every day, and we are continually seeking dedicated individuals who thrive on both creativity and challenge to be a part of our team. We pride ourselves for our strong commitment to our employees and for creating a workplace where employees feel genuinely valued and connected. Join our entrepreneurial and innovative team today!

    WHO WE ARE

    At WaterBridge, we believe that our people make the difference! We are committed to provide our employees with personal development and growth opportunities. We've been leading the emergence and evolution of the midstream water sector since 2015, backed by our strong core values and operational excellence. WaterBridge owns and operates permanent, integrated water infrastructure networks to address the long term produces water management requirements of E&P companies.

    Our Mission:

    To make WaterBridge the standard bearer for the water midstream industry.

    Core Values:

    SAFETY

    • Safety is important. We demand a personal commitment at all levels within the organization. Everyone has the right and responsibility to speak up and stop any unsafe work being performed.

    TEAMWORK + COLLABORATION

    • We work with humility and courage to be a team player. We define success by contribution and not competition. We consider the impact we have on others before we act.

    INTEGRITY + TRUST

    • We honor our commitments. We demonstrate a propensity to trust and act in the very best interest of all. We do not tolerate dishonesty or intimidation.

    AUTHENTIC COMMUNICATION

    • We are honest and respectful. We genuinely listen to each other and encourage healthy debate. We do not spin the truth, have hidden agendas, or hide information.

    ACCOUNTABILITY FOR RESULTS

    • We hold ourselves accountable and take responsibility for results, regardless of outcome. We learn from our mistakes, encourage feedback, and increase our capabilities. We do not overpromise or underdeliver.

    ENTREPRENEURIAL INNOVATION

    • Everyone is a leader: we “think big” in everything we do and encourage new ideas. We strive for continuous improvement and encourage responsible risk taking. We do not play it safe due to complacency.

    WaterBridge is an Equal Opportunity Employer.

    Skills Required

    • 5+ years of logistics experience
    • 1+ years analytical experience
    • Strong Excel skills
    • Strong PowerPoint skills
    • Power BI or Spotfire reporting skills
    • Excellent written and verbal communication skills
    • Ability to work independently and in a team
    • Excellent analytical and problem-solving skills; ability to prioritize and make decisions
    • Strong cross-functional communication and influence skills
    • Associate or Bachelors degree preferred (no degree required)
    • Oil & Gas industry experience preferred
    • Strong organizational skills and customer service experience preferred
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    The Company
    HQ: Houston, Texas
    232 Employees
    Year Founded: 2015

    What We Do

    WaterBridge develops, owns and operates permanent, integrated water infrastructure networks to address the long-term produced water management requirements of E&P companies. Our water pipeline and disposal systems provide our customers with reliable and efficient gathering and disposal of produced water. Water management is a critical aspect of our customers’ oil and gas operations. As a result of the rapid growth in oil and gas production due to the widespread adoption of horizontal drilling, we believe large-scale, permanent water infrastructure networks are necessary to maintain current levels of oil and gas production in unconventional oil and gas basins

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