At Online Education Services (OES), we’re passionate about creating online learning experiences. For over 15 years, we have been transforming the lives of learners and future-proofing universities and organisations through the design and delivery of online education solutions.
Our global teams in Australia, South Africa, UK and the US are energetic and motivated people who strive to see our partners and their students succeed.
As a company majority owned by the SEEK Group (listed on the Australian Stock Exchange), which has a portfolio of employment and education companies, it means we benefit from close affiliation with a global digital leader and access to world-class insights and capability.
Now is an exciting time to join OES. We’re operating in a dynamic, high-growth environment and are looking to grow our team with people who want to make a positive impact on the world while growing their career.
About the role
The Lead Learning Designer is responsible for leading a Pod of Learning Designers to design, produce and improve high-quality online learning programmes. You will lead the development of learning experiences that comply with OES’s pedagogical model, online module quality standards, and create digital learning that optimises student learning.
The Lead Learning Designer role will coordinate content design and production to strict deadlines, in collaboration with academic stakeholders, and within technological and resource capacities.
Key Responsibilities:
- Learning Design responsibilities for designing and producting effective and innovative online learning content, utilising techniques and strategies to create a best practice student online experience.
People leadership
- Lead and engage a Pod of Learning Designers
- Lead the development of online courses/units that meet the quality matters standards.
- Lead the identification of pedagogically sound interactives that enhance the online learning experience for OES students.
- Lead performance related issues within the Pod (high achievers and under-performers).
- Manage the performance management process across the project/pod.
- Manage development plans and career pathing for learning designers with the pod.
- Collaborate effectively with University partner Academics and IT colleagues to create resources and learning activities that support learning outcomes and deliver a best practice online student experience.
- Contribute to a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of the business.
Thought Leadership
- Lead the creation of learning experiences that are in line with OES’s pedagogical model and quality standards, and that are innovative, engaging, active and learner-centred.
- Deploy a mastery of educational design principles to produce measurably superior student outcomes.
Process Leadership
- Effectively manage and prioritise Pod workload and responsibilities to deliver quality programmes and modules within workload targets, time and academic constraints.
- Manage pod capacity to ensure staff workloads are allocated to high priority learning design tasks to best achieve quality online learning.
- Lead and take responsibility for QA processes and timelines.
- Reach pragmatic decisions about resource allocation that balance student outcomes with return on investment.
- Identify and plan for LD and business projects.
Key Relationships
Internal
- Team Lead for Learning Design
- Senior Learning Designers
- Learning Designers
- Learning Design Assistants
- Digital Designers
External
- University and educational partner academics/stakeholders
What does success look like?
- Pod engagement, productivity and collaboration.
- Stakeholder satisfaction and engagement.
- Delivery of content development workload for each project/partner
- Mastery of educational design principles to drive quality improvements and measurable advances in student outcomes.
- Continuous improvement to unit quality and team efficiency and productivity, within the Pod and wider team.
Requirements
- Experience in tertiary teaching environments that address contemporary approaches to learner-centred, flexible education, including online.
- Mastery of innovative design and delivery methods and tools for online teaching. Demonstrated mastery of OES pedagogy is highly regarded.
- High standard of interpersonal and communication skills including the ability to develop effective stakeholder relationships and influence and engage others outside the team. People management skills and experience are highly regarded.
- Process and project management experience in environments of competing priorities, tight deadlines and multiple stakeholders also highly regarded.
Benefits
- Global organisation focused on growth with lots of opportunities for our employees
- Engaging & vibrant organisational culture
- 35 hour working week, within a flexible working environment
- OES values driven recruitment principles
- Career-life fit – health & wellbeing focus
- 25 days of annual leave + Bank holidays
- Purchased leave scheme
- OES strategy reflects respect, honesty & diversity
- Continuous improvement through challenging & meaningful work
- Study assistance and leave for eligible employees
- High growth industry & strong partner/shareholder backing
- Genuine focus on student success
- Global mentoring program
- We are proud to support the Living the Wage movement
Top Skills
What We Do
Online Education Services (OES) was established to challenge and advance the online education industry, providing a new student-centric approach to adult education. Through partnerships with highly regarded Australian education providers, OES provides the expertise to create engaging online learning experiences for students who are not catered for by traditional campus-based offerings. In 2018, OES expanded its services and opened its first office in London, United Kingdom.
Guided by the analysis of student data, OES continues to innovate the online education experience with its dedicated specialist services in online course design, student support and administration.
For four years running (2014/15/16/17), OES has been named a Best Employer by Aon Hewitt. In 2017, OES was awarded the prestigious 2017 ‘Best of the Best’ award, having excelled at delivering an exceptionally positive workplace experience for employees. In 2015 OES topped the BRW Fast Starters list. The BRW Fast Starters list ranks Australia’s fastest growing, public and private, small and medium start-up businesses.
