Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
What your day-to-day will look like:
- Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
- Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
- Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
- Foster positive working relationships with warehouse team, contract carriers, driver helpers
- Manage the dispatch of contract carriers and resolve issues throughout the day
- Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
- Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations
At a minimum, you’ll need:
- 4 years of experience in operations
- Experience with Microsoft Office
It’d be great if you also have:
- 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
- Excellent verbal and written communication skills
- Strong interpersonal and leadership skills
This job requires the ability to:
- Lift up to 50 lbs.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Skills Required
- 4 years of experience in operations
- Experience with Microsoft Office
- Ability to lift up to 50 lbs
- 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
- Excellent verbal and written communication skills
- Strong interpersonal and leadership skills
RXO, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RXO, Inc. and has not been reviewed or approved by RXO, Inc..
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Healthcare Strength — Medical coverage is described as comprehensive, including prescription drugs, virtual care, dental and vision, with the company stating it covers the majority of healthcare costs. Wellbeing resources such as mental-health/EAP and pre- and post‑natal support are also highlighted.
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Retirement Support — Retirement offerings include a 401(k) with company match that the company reports enhancing in 2024, with plan details available through the Benefits Center. Access to financial planning services further supports retirement readiness.
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Leave & Time Off Breadth — Time off options are described as broad, covering paid vacation and specialized leaves such as bereavement and military leave with differential pay. Additional provisions include parental/family‑bonding leave and, in some materials, paid time off for volunteering.
RXO, Inc. Insights
What We Do
RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers. We serve more than half of the Fortune 500's supply chain with an extensive network of carriers and logistics experts.
