Lead ITAM Process Analyst

Posted 5 Days Ago
Be an Early Applicant
Plano, TX
In-Office
Expert/Leader
Information Technology • Consulting
The Role
The ITAM Process Analyst oversees asset life cycle management, develops ITAM strategies, engages stakeholders, and ensures data analysis for technology assets.
Summary Generated by Built In
Company Description

Our client is an American global computer security software company and the world's largest dedicated security technology company.

Job Description

PRIMARY RESPONSIBILITY:
The ITAM Process Analyst must have in-depth knowledge and experience of the following:
• Asset life cycle management (whether digital technology, information, financial or physical assets) best practice and governance
• Digital technology asset life cycle management processes and supporting tools and services
• Policy and process development and implementation
• Technology contracts and their likely cost implications through the technology asset life cycle
• Engagement with procurement, legal, tax and accountancy advisors for additional information
• IT applications, operations, service and support organizations
• Data processing, analysis and quality management tools

RESPONSIBILITIES:

The ITAM Process Analyst will:

• Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to digital technology asset life cycles and related processes.

• Assist the CIO and IT leaders in developing effective ITAM strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.

• Develop reporting on remediation of digital technology asset-related risks and progress of optimization activity.

• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.

• Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.

• Assign responsibilities for sub disciplines such as software asset management (SAM), hardware asset management (HAM) and IT asset disposition (ITAD).

• Ensure that ITAM-related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.

Qualifications

EXPERIENCE AND REQUIRED SKILLS:
The following experience is considered essential:
• A senior management role including engagement with procurement, business stakeholders and frontline operational IT staff
• Prior ITAM roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver ITAM capability and improved business outcomes
• 10 years of experience with IT, enterprise asset management or information management
• 8 years of demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
• Experience with building business requirements for digital technology tools and services, developing business cases and selecting solutions using RFP documentation and processes
• Experience leading system or tool implementations with responsibility for verifying capabilities, outputs, dependencies and implementation scope
• ITIL v3 Foundations Certification required. Advanced training in ITIL service operations ITIL Expert Certification desired.
• ServiceNow (Istanbul)

EDUCATION:

• Bachelor’s degree or equivalent combination of education with 10 years of experience with IT, enterprise asset management or information management
• ITIL v3 Foundations Certification required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Itil
Servicenow
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The Company
HQ: Tulsa, Oklahoma
654 Employees
Year Founded: 2001

What We Do

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact [email protected]

Notice of Collection for California Applicants can be found here https://gdhinc.com/notice-of-collection

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