Help us change lives
At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.
Position Overview
The Manager, Operations will support operational readiness for new product launches and market entries. Located in the Warsaw shared service center, this role focuses on execution, coordination, and delivering operational outcomes. This position will collaborate across internal functions and external partners, working under senior leadership guidance while driving process improvements and cost-efficiency initiatives.
Essential Duties
Include, but are not limited to, the following:
- Support launch readiness for portfolio products entering new markets, ensuring all operational requirements are met for a smooth introduction.
- Collaborate with the commercial team to translate go-to-market strategies into operational requirements.
- Support the partner selection process in collaboration with procurement and commercial teams.
- Coordinate cross-functional alignment on service requirements and service level definitions.
- Act as day-to-day liaison with strategic partners during launch readiness and hyper-care phases, escalating issues to senior leadership as needed.
- Execute implementation of operations services provided by partners in collaboration with in-house operations functions.
- Work closely with internal support functions across logistics, supply chain, quality assurance (QA), and lab operations to ensure smooth execution.
- Ensure operational processes are aligned with global standards while addressing regional needs.
- Contribute to the maintenance and improvement of the operations launch readiness playbook.
- Support process improvement initiatives and cost efficiency objectives under the guidance of senior leadership.
Minimum Qualifications
- Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or related field.
- 5 years of experience in operations, supply chain, or business process management.
- Experience supporting product launches or market entry operations.
- Strong coordination and stakeholder management skills, with the ability to work cross-functionally.
- Familiarity with logistics, supply chain, QA, and lab operations.
- Solid project management skills with attention to detail and execution.
- Analytical mindset with interest in process optimization and cost efficiency.
- Fluency in English; Polish or another European language is a plus.
- Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.
Preferred Qualifications
- Previous experience in pharmaceutical, biotech, or consumer health industries.
Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.
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Top Skills
What We Do
Exact Sciences is changing the way we think about detecting and treating cancer. As a leader in cancer testing, we are committed to providing earlier answers and life-changing treatment guidance.
