Lead Institutional Investment Operations Specialist

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Charlotte, NC, USA
Hybrid
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role

About this role:

Wells Fargo is seeking a Lead Institutional Investment Operations Specialist to help lead the Shared Services Configuration team as part of Corporate and Investment Banking (CIB) Operations.

This team maintains and supports critical static data related to the Collateral Management function.

In this role, you will:

  • Serve as a lead for the Configuration team for matters relating to the Colline application and dealing with Collateral Management static.
  • Perform the daily review of agreement build static along with training and escalation management.
  • Run daily quality control checks on agreement/SSI related static and investigate breaks for top-day resolution.
  • Oversee the team’s JIRA board for ongoing maintenance of outstanding requests and assist with ensuring tasks are being addressed within the assigned SLA.
  • Serve as the agreement term subject matter expert and attend all related collateral management project related calls.
  • Work closely with project management and collateral management leads to ensure business priorities align and are a main focus throughout the year.
  • Gain an in-depth knowledge of all RCSA controls for the configuration space related to collateral management and serve as a subject matter expert for each control.
  • Review and research complex multi-faceted operational and customer inquiries on collateral management related transactions for marginable trades which may include after-hours work to troubleshoot production issues.
  • Harness technical skills to identify and automate any new or existing controls on static maintained by the team.
  • Demonstrate full knowledge and serve as a lead on complex initiatives as well as support resolution of issues in and out of their responsibility.
  • Gain a full understanding of trade flows from the various systems of record down to the collateral management system and assist with enhancement the current matching functionality to map a trade to an agreement for margining purposes.

Required Qualifications:

  • 5+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

  • 4-year college degree (preferred majors are:  Finance, Accounting, Math/Engineering or Economics).
  • Proven experience utilizing SalesForce processing system or similar workflow tools.
  • Working knowledge of the collateral agreement build process and the Colline system.
  • Knowledge of the clearing process for OTC cleared products, OTC products, ISDA agreements, Futures and Options.
  • Experience in business analysis, working with project management.
  • Highly motivated with ability to drive results.
  • Independent thinker yet adaptable to a procedure oriented and a fast-paced environment.
  • Have the ability to work independently on project related details and provide management and clients with ad hoc information as needed.
  • Ability to multi-task, perform under pressure and meet tight deadlines.
  • Ability to solve problems otherwise escalate them immediately to the Manager to seek resolution.
  • Ability to effectively communicate with management, operations, technology, finance, and other areas within the bank and will be encouraged to escalate risk and any processing concerns promptly

Job Expectations:

  • Ability to work at the posted location below on a hybrid schedule of three (3) days in office and two (2) days from home.

  • Posting location: 550 S Tryon St, CHARLOTTE, NC 28202.

Posting End Date: 

29 Apr 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
  • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
  • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

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205,000 Employees
Year Founded: 1852

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Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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