Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope
- Applies technical expertise and problem-solving methodologies to projects of moderate scope
- Manages client and stakeholder relationships through consultations, clear communications, and ongoing expectation management, including expected completion dates
- Maintains and improves team processes by creating and updating documentation and runbooks aligned to engineering standards
- Provides advanced troubleshooting and operational support for proxy-related issues
- Collaborates with IT and business teams to align proxy solutions to organizational goals and requirements
- Enhances change management by developing standardized change implementation templates and promoting consistent execution
- Provides technical guidance and mentorship to team members to build capability and delivery consistency
- Communicates effectively across technical and non-technical stakeholders, applying strong analytical thinking and problem-solving
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience
- 5+ years hands-on installation, migration, upgrade, and decommission of Broadcom (erstwhile Bluecoat) suite: ProxySG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances, Symantec Management Center (SMC).
- Experience with SaaS Secure Web Gateway vendors (e.g., Zscaler, Netskope) including deployment/integration and migration/coexistence patterns.
- Ability to build, test, and deploy proxy-based security solutions, including policy/traffic-flow understanding and operational readiness.
- Strong understanding of network infrastructure & security concepts, including HTTP/HTTPS, application-layer protocols, and vulnerability mitigation.
- Good understanding of networking fundamentals: network topology, VLANs, routing, switching, firewalls, global/local load balancing.
- Proficient in SIEM tools for investigation, troubleshooting, and incident support.
- Strong automation/scripting skills: Shell (Bash/Korn), Python, and Ansible playbooks for proxy environment automation; strong grasp of version/revision control practices (e.g., Git workflows).
- Understanding of PAC file and ability to manage and maintain PAC file automation infrastructure and development lifecycle; good understanding of REST APIs and container-based deployment models.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Self-Starter who can take initiative and has the ability to work independently and collaboratively
- Organized and able to follow JPMC processes designed to minimize risk to the environment
- Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery
- Demonstrated leadership and collaboration skills in a large enterprise environment
Flexible to work off hours and weekends in 24x7 on-call rotation.
Skills Required
- Formal training or certification in infrastructure engineering concepts and 5+ years of applied experience
- 5+ years of hands-on installation, migration, upgrade, and decommissioning experience with Broadcom ProxySG, Secure Web Gateway, Symantec Content Analysis Systems, SSL Visibility appliances, and Symantec Management Center
- Experience with SaaS Secure Web Gateway vendors such as Zscaler or Netskope, including deployment, integration, and migration/coexistence patterns
- Ability to build, test, and deploy proxy-based security solutions, including policy, traffic-flow, and operational-readiness knowledge
- Strong understanding of network infrastructure and security concepts, including HTTP, HTTPS, application-layer protocols, and vulnerability mitigation
- Understanding of networking fundamentals, including network topology, VLANs, routing, switching, firewalls, and global/local load balancing
- Proficiency with SIEM tools for investigation, troubleshooting, and incident support
- Strong Bash or KornShell, Python, and Ansible automation skills, plus understanding of Git workflows and version control
- Understanding of PAC files, PAC file automation infrastructure, REST APIs, and container-based deployment models
- Experience using enterprise-authorized AI capabilities for infrastructure engineering workflows, with strong validation and data-sensitivity awareness
- Ability to review and validate AI-assisted recommendations before implementation and align outcomes with resiliency, security, and auditability expectations
- Self-starter able to take initiative and work independently and collaboratively
- Ability to follow enterprise processes designed to minimize environmental risk
- Ability to collaborate across roles, levels, and teams to achieve end-to-end project delivery
- Leadership and collaboration experience in a large enterprise environment
- Flexibility to work off-hours and weekends in a 24x7 on-call rotation
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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