As a Lead Infrastructure Engineer at JPMorganChase within Neovest, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
- Applies technical expertise and structured problem-solving to infrastructure projects of moderate scope, developing creative solutions for design, implementation, and technical troubleshooting.
- Uses enterprise-authorized AI capabilities to accelerate infrastructure analysis, design documentation, and automation, validating outputs and handling operational data in accordance with security and sensitivity requirements.
- Drives infrastructure engineering workstreams across multiple technologies, partnering with other platforms to architect and implement changes, modernize technology processes, and address upstream and downstream technical dependencies.
- Executes platform deployments, software rollouts, configuration changes, controlled restarts, and release activities across production and non-production environments, including implementation, rollback, validation, and monitoring plans.
- Administers and troubleshoots Palo Alto firewalls, Panorama, GlobalProtect VPN, Cisco, F5 BIG-IP, DNS, network access controls, and hybrid networking environments across colocation data centers, AWS, GCP, and Azure.
- Reviews and drives remediation of vulnerabilities, application-security findings, DLP alerts, endpoint issues, cloud posture findings, and security-monitoring events while maintaining required evidence, diagrams, runbooks, and governance documentation.
- Manages and supports user endpoint devices, applications, and virtual desktop environments, including M365, Intune, Company Portal, thin clients, AWS WorkSpaces, VDI provisioning, standardization, and ongoing support.
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Deep knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, platform engineering, network engineering, infrastructure operations, cybersecurity controls.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Deep knowledge of one specific infrastructure technology and scripting languages
- Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Five or more years of experience across platform engineering, network engineering, network security, infrastructure operations, cybersecurity controls, or a closely related discipline.
- Broad infrastructure and security foundation: networking (IPv4/IPv6, TCP/IP, DNS/DHCP, NAT, VLANs/VPNs, ACLs, routing/switching, load balancing, cloud networking) plus core security/resiliency practices (IAM/privileged access, DLP, vulnerability management, application security, SIEM logging, endpoint hardening, WAF, asset management, technology resiliency).
- Supported enterprise application platforms and production deployments across the service lifecycle, delivering rollback-aware changes; documented and tracked work in Jira/Confluence (or equivalent); leveraged enterprise-authorized AI with strong validation and data-sensitivity; and communicated clearly to troubleshoot calmly and explain risk to technical and non-technical audiences.
- Experience in regulated financial services, trading, market data, or other high-availability environments.
- Hands-on experience with M365 Administration, Wiz, CrowdStrike, Tanium, Tenable, SonarQube, Veracode, JFrog suite, CyberArk, Microsoft Defender, Broadcom DLP, NG-SIEM, SolarWinds, AWS (Workspaces), Azure, and GCP.
- Experience automating infrastructure and control activities with Python, Ansible, Terraform, vendor APIs, shell scripting, or deployment tooling.
- Experience with Kubernetes, NGINX, cloud load balancers, infrastructure as code, CI/CD, or modern platform engineering practices.
- Experience with datacenter migrations, circuit transitions, service decommissioning, disaster recovery, and resilience improvements.
- Relevant certifications such as CISSP, CISM, CRISC, CCNP, PCNSE, Security+, or cloud networking certifications.
- Production experience with next-generation firewalls and centralized policy management, preferably Palo Alto Networks and Panorama.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in infrastructure engineering concepts
- At least five years of applied experience in infrastructure, platform engineering, network engineering, network security, infrastructure operations, cybersecurity controls, or a related discipline
- Deep knowledge of at least one infrastructure engineering area and one specific infrastructure technology
- Knowledge of scripting languages
- Experience with enterprise-authorized AI capabilities, including validating recommendations and protecting sensitive data
- Deep knowledge of cloud infrastructure and multiple cloud technologies, including operation across public and private clouds
- Broad networking and security foundation covering TCP/IP, DNS/DHCP, routing, switching, VPNs, ACLs, load balancing, IAM, DLP, vulnerability management, SIEM, endpoint hardening, WAF, and resiliency
- Experience supporting enterprise application platforms and production deployments with rollback-aware changes
- Experience documenting and tracking work in Jira, Confluence, or equivalent tools
- Experience in regulated financial services, trading, market data, or high-availability environments
- Hands-on experience with M365, Wiz, CrowdStrike, Tanium, Tenable, SonarQube, Veracode, JFrog, CyberArk, Microsoft Defender, Broadcom DLP, NG-SIEM, SolarWinds, AWS WorkSpaces, Azure, and GCP
- Experience automating infrastructure and controls with Python, Ansible, Terraform, vendor APIs, shell scripting, or deployment tooling
- Experience with Kubernetes, NGINX, cloud load balancers, infrastructure as code, CI/CD, or modern platform engineering
- Experience with data center migrations, circuit transitions, service decommissioning, disaster recovery, and resilience improvements
- Relevant certifications such as CISSP, CISM, CRISC, CCNP, PCNSE, Security+, or cloud networking certifications
- Production experience with next-generation firewalls and centralized policy management, preferably Palo Alto Networks and Panorama
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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