About the company
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.
Position Overview:
Global Enterprise Organization seeking fulltime Infrastructure Administrator Lead in Bangalore, India. The Supervisor will take on an elevated role within the admin team, assisting with overseeing the administration of the infrastructure, managing ticket queue and workflows, and maintaining the operations of the technical infrastructure of the organization.
Responsibilities- Supervise a team of Infrastructure Administrators, providing guidance and direction to ensure the efficient functioning of the technical infrastructure.
- Provide expertise and support for Windows and Linux servers, Active Directory, Office 365, VMware virtual environment, and storage infrastructure.
- Take end-to-end ownership of tickets, ensuring timely resolution and adherence to SLAs. Collaborate with Infrastructure teams to improve SLAs and ticket resolution times.
- Infrastructure Support: Handle daily support activities for all areas of Infrastructure, implementing change requests for standard/common changes.
- QC Change request implementation for standard\common changes.
- Oversee and participate with training new and old admin team members.
- Oversee the creation of new virtual machines, groups, and user accounts, ensuring proper access control to internal systems.
- Proactively remediate security vulnerabilities and address findings to maintain a secure infrastructure. Monitor and enforce access control.
- Supervising the remediation of security vulnerabilities and other findings as necessary.
- Monitor the ticket queue to ensure SLAs are met and assist with any other assigned duties as needed.
Qualifications
- BA/BS degree in Computer Science, Mathematics, Engineering or equivalent degree/experience.
- 4 years of IT administration
- Demonstrated understanding of complex problem-solving techniques dealing with infrastructure support.
- Experience with some of the following areas / concepts:
- Windows Server and Linux operating systems
- Active Directory (maintenance, group policy, permissions)
- VM server creation
- Enterprise storage systems
- Physical server class hardware
- Data center operations
- Some level of experience using a ticketing tool. ManageEngine ServiceDesk experience is a plus.
- System monitoring and administration tool sets - VCenter, ADUC, storage management tools, etc.
- An understanding of networking and administration
- Basic understanding of DNS
- Used some security tools and software – anti-virus, anti-malware, patch management
- Creating\deleting accounts in Microsoft Office 365
- Some experience with Active Directory and/or Azure Active Directory
Other Skills
- Industry recognized certifications (Microsoft, Cisco, CompTIA, Linux etc) highly desirable
- Experience with BitDefender antivirus and ManageEngine Patch manager
- Hands on experience with automation suites (Aria, Ansible, BMC, etc)
- Reasonable level of experience with automation and/or scripting
- A strong desire to make a difference.
- Able to set objectives, meet deadlines and work under pressure in a fast moving business
- Excellent interpersonal and communication skills.
- Has broad perspective and understanding of business and trends in the market place; is current on business and industry trends.
- Has a holistic approach to business; understands his/her own area of expertise and how it applies to the good of the group/business.
- Excellent organizational and project management skills.
- Strong problem-resolution skills.
- Must be detail-oriented and a team player.
Shift Timings - Rotational shifts
Consilio’s True North Values
Client Experience | Listen for the “why." Clearly define success. Be accountable. Go the extra distance to create moments that matter.
Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geographies, generations, and teams. Rally around final decisions.
Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.
Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of.
Skills Required
- BA/BS degree in Computer Science, Mathematics, Engineering, or equivalent education or experience
- At least 4 years of IT administration experience
- Experience supporting Windows Server and Linux operating systems
- Experience with Active Directory maintenance, Group Policy, and permissions
- Experience creating virtual machines
- Experience with enterprise storage systems
- Experience with physical server-class hardware
- Experience with data center operations
- Experience using a ticketing tool
- Understanding of networking administration and DNS
- Experience with security tools such as antivirus, antimalware, and patch management software
- Experience creating and deleting Microsoft Office 365 accounts
- Experience with Active Directory and/or Azure Active Directory
- Industry-recognized Microsoft, Cisco, CompTIA, or Linux certification
- Experience with BitDefender antivirus and ManageEngine Patch Manager
- Hands-on experience with automation suites such as Aria, Ansible, or BMC
- Experience with automation and scripting
- Excellent interpersonal and communication skills
- Organizational, project management, and problem-resolution skills
Consilio LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Consilio LLC and has not been reviewed or approved by Consilio LLC.
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Retirement Support — Company and plan materials describe a 401(k) with employer match and auto-enrollment, signaling structured retirement support for eligible employees.
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Parental & Family Support — A parental-leave entry cites 8 weeks at 100% pay plus 10 days of bonding leave for either parent, alongside broader PTO offerings.
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Flexible Benefits — Careers content highlights flexible work arrangements and remote options, paired with a conventional health and welfare package and access to development programs.
Consilio LLC Insights
What We Do
Consilio is a global leader in eDiscovery, document review, risk management, and legal consulting services. The company supports multinational law firms and corporations using innovative software, cost-effective managed services and deep legal and regulatory industry expertise. Consilio has extensive experience in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, contracts management, legal analytics, paper discovery and digital printing, as well as legal recruiting and placement. Consilio and its global family of companies, Advanced Discovery, Altep, Millnet Document Services and Legal Placements Inc., employ leading professionals in the industry, applying defensible workflows with patented and industry-proven technology across all phases of the eDiscovery and risk management lifecycle. ISO 27001:2013 certified, the company operates offices, document review facilities and data centers across Europe, Asia, and North America. Security Notice: Prospective applicants and employees should note that Consilio's website can be securely accessed through the link below. Consilio NEVER charges candidates or employees for training or certifications. Such offers are scamming attempts, should be disregarded and / or reported to authorities in your local jurisdiction.
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