A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Manages and performs work across one or multiple IT areas, including analyzing, developing, and administering systems software, hardware, and/or databases. Serves as a subject matter expert in area(s) of expertise. Manages large projects and/or processes with limited oversight while coaching, reviewing, and delegating work to lower level professionals.
Major Tasks, Responsibilities, and Key Accountabilities
- Maintains responsibility and ownership of all IT applications or processes in assigned area(s). Serves as the primary point-of-contact for technical issues.
- Analyzes and documents technical requirements for new services and expansions of existing services.
- Develops technology project plans. Monitors and documents progress, dependencies, risks, and activity statuses of projects.
- Manages technology implementations through design and development, implementation, post-implementation support, and project close-out.
- Creates new IT strategies and improves existing IT procedures to increase efficiencies, enhance workflows, and improve customer satisfaction.
- Provides guidance and direction to lower level associates. Manages work intake processes in order to prioritize and assign individual tasks and project work.
- Ensures priorities are aligned with organizational goals and customer expectations through project status reports and team initiatives. Interfaces with senior leadership and communicates complex technical issues in business language.
- Participates in monthly management trainings to develop managerial skills.
Nature and Scope
- Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
- Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
- Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.
Preferred Qualifications
- 7+ years’ proven experience as an IT Lead interacting with business stakeholders in the finance domain - REQUIRED.
- 7+ years’ proven experience implementing Oracle EBS application solutions spanning the finance domain including processes, applications, data, and technology - REQUIRED.
- 3+ years of experience implementing OIC and file-based integrations with Oracle - REQUIRED.
- Strong knowledge of working with integrated applications - REQUIRED.
- Database experience (SQL, Oracle, Azure) - REQUIRED.
- Proven ability to handle and prioritize multiple projects and meet deadlines preferred – REQUIRED
- Experience with Jira or ServiceNow – REQUIRED
- Understanding of system interfaces and documenting requirements to transfer data between systems – REQUIRED
- Experience with Coupa Spend Management System – Desired
- Track record of building solid and effective working relationships and trust of IT leaders.
- Experience in a geographically distributed team environment preferred.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
Top Skills
What We Do
White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 10,500 employees supporting approximately 200,000 customers.
For more information about White Cap, visit about.whitecap.com
