The Role
Leads the architecture, engineering, governance, and highest-level support of enterprise IBM i and IBM Power infrastructure. Responsibilities include platform design, upgrades, performance tuning, high availability, backup and disaster recovery, IBM storage administration, security, automation, documentation, compliance, and infrastructure transformation. The role serves as the senior escalation point for complex IBM i, Power Systems, storage, and performance issues while providing technical leadership across infrastructure teams.
Summary Generated by Built In
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
About the Role
We are seeking an experienced IBM i Infrastructure Design Engineer to join our Infrastructure Engineering team. This role is responsible for the architecture, engineering, governance and highest-level technical support (L3/L3.5) of the organisation's IBM i (AS/400) platforms and associated IBM storage infrastructure.
The successful candidate will be a senior technical authority for IBM Power Systems, IBM i operating environments, high availability, backup, disaster recovery and storage platforms. The role combines deep IBM i expertise with broad infrastructure engineering knowledge and a strong focus on service reliability, automation, security and operational excellence.
The engineer will provide design leadership for the IBM i estate whilst acting as the senior escalation point for complex platform, operating system, storage and performance-related issuesKey Responsibilities
- Design, implement and maintain enterprise IBM Power and IBM i infrastructure services.
- Own the architecture, standards and governance of the IBM i platform.
- Act as the L3/L3.5 escalation point for complex IBM i, Power Systems and storage-related incidents.
- Design and support high availability, replication, backup and disaster recovery solutions.
- Manage operating system upgrades, platform lifecycle management and infrastructure modernisation initiatives.
- Provide technical leadership for performance tuning, capacity planning and resilience improvements.
- Support and govern IBM storage systems used by the IBM i estate.
- Develop and maintain platform documentation, standards and operational processes.
- Collaborate with infrastructure, security, network, application and database teams to deliver stable and secure services.
- Develop and implement automation to simplify administration and operational activities.
- Support audit, compliance and security initiatives across the IBM i environment.
- Contribute to infrastructure transformation, datacentre and cloud integration programmes.
Essential skillsets & experience:
- Extensive experience administering and engineering IBM i (AS/400) environments.
- Strong knowledge of IBM Power Systems architecture and administration.
- Experience managing IBM i operating system upgrades, maintenance and lifecycle activities.
- Strong understanding of:
- LPAR design and management
- Virtual I/O Server (VIOS)
- HMC administration
- Performance management and tuning
- Job scheduling and workload management
- Backup and recovery services
- High availability and disaster recovery architectures
- Experience supporting business-critical IBM i applications and services.
- Strong troubleshooting and root-cause analysis skills across operating system, infrastructure and application layers.
- Experience supporting large-scale, highly available production environments.
- Experience supporting IBM storage platforms used by IBM Power environments.
- Understanding of:
- IBM FlashSystem
- IBM Storwize
- SAN infrastructure
- Fibre Channel technologies
- Multipathing
- Storage provisioning and performance optimisation
- Replication and disaster recovery technologies
- Ability to provide design guidance, operational support and troubleshooting for IBM storage infrastructure supporting IBM i workloads.
- Work with specialist storage engineering teams and vendors to optimise platform performance and resilience.
IBM Storage Requirements
Desirable Experience
- PowerHA.
- MIMIX or equivalent IBM i replication technologies.
- BRMS.
- IBM AIX administration.
- IBM Spectrum Protect.
- SAN switch technologies.
- Automation using Ansible, Python or PowerShell.
- Monitoring solutions such as IBM Navigator, Grafana, SolarWinds or equivalent.
- Public cloud integration and hybrid infrastructure architectures.
- Experience applying AI-assisted operational tooling for monitoring, troubleshooting and knowledge management.
Key Attributes
- Deep technical expertise in IBM i and Power Systems technologies.
- Strong design and architecture capability.
- Excellent troubleshooting and diagnostic skills.
- Security and resilience focused.
- Strong documentation and governance discipline.
- Automation-first mindset.
- Ability to lead technical standards and engineering best practices.
- Strong communication and stakeholder engagement skills.
Success Measures
- Availability and resilience of IBM i services.
- Stability and performance of IBM Power infrastructure.
- Effective operation of backup, disaster recovery and high availability solutions.
- Security and compliance of IBM i platforms.
- Reduction in operational effort through automation and process improvement.
- Successful delivery of platform upgrades and infrastructure transformation initiatives.
- Quality of technical standards, documentation and operational governance.
This role provides an opportunity to own and modernise a critical IBM i platform estate, ensuring the continued delivery of secure, resilient and high-performing services while helping shape the future direction of IBM Power and storage infrastructure.
Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."
Skills Required
- Extensive experience administering and engineering IBM i or AS/400 environments
- Strong knowledge of IBM Power Systems architecture and administration
- Experience managing IBM i operating system upgrades, maintenance, and lifecycle activities
- Knowledge of LPAR design and management
- Knowledge of Virtual I/O Server (VIOS)
- Knowledge of HMC administration
- Experience with performance management and tuning
- Experience with job scheduling and workload management
- Experience with backup and recovery services
- Experience with high availability and disaster recovery architectures
- Experience supporting business-critical IBM i applications and services
- Strong troubleshooting and root-cause analysis skills across operating system, infrastructure, and application layers
- Experience supporting large-scale, highly available production environments
- Experience supporting IBM storage platforms used by IBM Power environments
- Understanding of IBM FlashSystem and IBM Storwize
- Understanding of SAN infrastructure, Fibre Channel technologies, and multipathing
- Experience with storage provisioning and performance optimization
- Experience with replication and disaster recovery technologies
- Ability to provide design guidance, operational support, and troubleshooting for IBM storage infrastructure supporting IBM i workloads
- Experience with PowerHA
- Experience with MIMIX or equivalent IBM i replication technologies
- Experience with BRMS
- IBM AIX administration experience
- Experience with IBM Spectrum Protect
- Experience with SAN switch technologies
- Automation experience using Ansible, Python, or PowerShell
- Experience with IBM Navigator, Grafana, SolarWinds, or equivalent monitoring solutions
- Public cloud integration and hybrid infrastructure architecture experience
- Experience applying AI-assisted operational tooling for monitoring, troubleshooting, and knowledge management
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The Company
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com
