Lead Human Resources Business Partner, R&D

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. 

Having cutting edge technology is only half the battle when trying to bring law enforcement to the 21st century: our operations team tackles every problem our computers can’t. As a Human Resources Business Partner you will collaborate with and provide strong HR guidance to senior leadership and managers on strategic people initiatives. Our Lead HRBP will contribute toward the development, delivery, and measurement of impactful talent & organizational transformation strategies. Most of all, our operations team keeps a positive attitude under pressure and always drives to get the job done. 

What you can expect to work on 

• Build strong relationships with senior business leaders and cross-functional teams to offer strategic and tactical direction 

• Develop recommendations on how leaders can drive adoption and engagement of key talent management programs by leveraging qualitative and quantitative data insights 

• Leverage data and insights to facilitate meaningful talent management discussions with people leaders at all levels of the organization 

• Comfortable with navigating ambiguity with autonomy, and taking ownership in determining the next step forward with sound judgment in alignment with organizational philosophy 

• Identify and handle employee issues quickly and sensitively, exercising good judgment and discretion 

• Coach managers on performance management, feedback, employee development and career pathing 

• Be a resource for individual contributors across partner teams, successfully influencing others by providing direction, knowledge, and support to create a high-performing organization 

• Develop strong trusted relationships and credibility across all levels of business line management 

• Partner with the People Ops team to optimize and advise on performance management, hiring, organizational design, compensation and internal processes 

• Be involved in the design and execution strategies for how we staff, onboard, develop, motivate, retain, and organize work 

• Synthesize insights and observations from across the organization to identify improvement areas in HR processes and propose solutions for addressing them 

What You’ll Bring 

• 6-10 years in HR, with 5+ years supporting senior leaders as a true business partner 

• Strategic thinking combined with a bias toward action and operational excellence 

• Strong communication, coaching, and influence skills at all organizational levels 

• Comfort working in a fast-paced, high-growth environment with some ambiguity 

• A passion for people, process improvement, and organizational success 

• Familiarity with HRIS and productivity tools like Jira, Confluence, and Microsoft Office 

• Bachelor’s degree required; PHR or SPHR certifications are a plus 

What you can expect from us 

• Build technology that directly impacts the safety and quality of life for communities across the country. Join a team that’s deeply connected to our purpose. 

• Work alongside experienced leaders and gain exposure across business functions, all while sharpening your leadership, strategic, and operational skills. 

• Competitive pay, bonus opportunities, stock options, unlimited PTO, full health benefits, plus the intangibles that make work genuinely fulfilling. 

• Be part of a supportive, collaborative environment where curiosity is celebrated, ideas are heard, and teammates share a true sense of belonging and pride. 

• Enjoy a dynamic office culture with the flexibility of three in-office days per week in the heart of New York City. 

We feel passionate about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, target base annual salary range of $145,000 - $165,000 plus bonus opportunity, company stock options, and a full benefits package, including health insurance, and unlimited paid time off. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high-cost labor markets.