Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.
Job Summary:
The Workday Lead is responsible for the day-to-day operational ownership, support governance, and continuous optimization of the Workday platform. This role serves as the primary AMS-facing lead and functional point of accountability for Workday case management, enhancement demand, and coordination of Workday’s biannual feature releases. Reporting to the Manager, HRIS, the Workday Lead partners closely with internal HRIS team members and the Workday AMS provider to ensure stable operations, high service quality, and alignment with HR technology priorities.
Key Responsibilities:
- Workday Application Ownership:
- Serve as the functional lead for the Workday tenant, ensuring system stability, data integrity, and alignment with Workday best practices.
- Act as subject matter expert for Workday functionality and configuration, with primary depth in Core HCM and cross-functional understanding of downstream modules.
- Partner with internal stakeholders to support ongoing system needs and initiatives.
- Workday AMS Partnership & Vendor Coordination:
- Serve as the primary day-to-day liaison with the Workday AMS provider.
- Coordinate work intake, prioritization, and execution across AMS-managed cases, enhancements, and release activities.
- Monitor AMS performance against defined SLAs and operational expectations; escalate risks or issues to the HRIS Manager as needed.
- Participate in regular backlog reviews, service reviews, and release planning sessions with the AMS provider.
- Case Management & Support Governance
- Own the end-to-end Workday case management process including intake, triage, prioritization, assignment, and closure.
- Monitor case queues to ensure timely resolution and adherence to SLAs.
- Assign cases to appropriate team members or AMS partners based on complexity, urgency, and functional expertise.
- Maintain case management standards, documentation, and reporting.
- Enhancements & Demand Management
- Manage the Workday enhancement intake and backlog process.
- Partner with stakeholders to clarify requirements, assess impact, and recommend solutions aligned with Workday best practices.
- Support prioritization decisions in collaboration with the Manager, HRIS and governance forums.
- Coordinate design, testing, and deployment of approved enhancements delivered by AMS or internal teams.
- Workday Future Release Coordination
- Lead planning and coordination activities for Workday’s biannual feature releases.
- Review release notes to identify relevant changes, risks, and opportunities.
- Support impact assessments, testing coordination, and validation of critical business processes.
- Coordinate with AMS and internal teams to ensure timely readiness and post-release stabilization.
- Communicate release impacts and recommendations to stakeholders.
- Documentation & Knowledge Management
- Maintain accurate documentation of configurations, processes, and operational standards.
- Support development of job aids, training materials, and internal knowledge resources.
- Contribute to continuous improvement of Workday support and operating models.
Qualifications
- Required Experience
- 5 to 7 years, or more, of hands-on Workday experience in a post-implementation support environment.
- Bachelor’s degree in human resources, information systems, business administration, or related field, or equivalent experience.
- Strong functional expertise in Workday Core HCM.
- Demonstrated experience working with Workday AMS providers.
- Experience owning case management enhancements, and Workday biannual releases.
- Excellent analytical and problem-solving skills, with an ability to spot issues and risks and escalate when appropriate.
- Ability to prioritize and meet critical deadlines with a sense of urgency.
- Attention to detail with a strong focus on operational excellence.
- Ability to work independently as well as with team members and take direction in a fast-paced and dynamic environment.
- Demonstrated ability to lead teams, manage resources, and communicate effectively with stakeholders at all levels.
- Preferred Experience
- Workday Security and Reporting
- Full Workday implementation
- Post go-live / hyper care support
- HR best practices knowledge
- Licensing & Certifications
- Workday Certified Professional
Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
#LI-Onsite
#LI-Onsite
Skills Required
- 5 to 7 years of Workday experience in post-implementation support
- Bachelor's degree in human resources, information systems, or business administration
- Strong functional expertise in Workday Core HCM
- Experience working with Workday AMS providers
- Experience owning case management enhancements and biannual releases
- Workday Certified Professional
What We Do
Venture Global LNG is a long-term, low-cost producer of North American liquefied natural gas (LNG). Our two export facilities, Calcasieu Pass and Plaquemines LNG, will supply the world’s growing demand for low-cost, clean and reliable North American energy.
