ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Key Responsibilities
Compliance, Risk and Governance
- Own and maintain the regional compliance and risk management framework, ensuring audit readiness.
- Implement robust governance for payroll and HR compliance vendors, contracts, KPIs, SLAs, and business continuity plans.
- Negotiate and manage key vendor partnerships, ensuring quality, compliance, and performance.
- Provide country-level input to APAC people policies (Malaysia, Singapore, Japan, China, Australia, India, Korea, Indonesia, Hong Kong)
Employee Relations
- Lead employee relations (ER) and industrial relations (IR) matters in APAC.
- Advise HRBPs & business stakeholders on people risks, regulatory compliance, and engagement strategies.
Process Optimisation & Automation
- Conduct thorough analyses of current HR services and identify opportunities for automation, efficiency with differentiated employee experience.
- Design and optimize operational workflows and HR processes to ensure effectiveness and minimize manual & repetitive tasks
- Lead regional initiatives including automation, vendor transitions, new HR policies, and data quality campaigns.
- Drive initiatives that enhance overall employee experience and improve service quality.
Leadership & Stakeholder Management
- Act as a deputy to the Head of HR Core, stepping in seamlessly when needed.
- Demonstrate sound judgment, anticipate issues before they escalate and ability to quickly build trust with stakeholders
- Influence and raise standards across the HR Core team without formal line authority.
- Partner confidently with HRBPs, Legal, Finance, Audit, and IT on day-to-day HR matters.
- Coach junior team members and develop team capabilities to reduce single points of failure.
Expected Skills & Competencies
- Strong strategic thinking combined with operational execution excellence.
- Expertise in HR services digitisation, process optimisation, payroll, Workday, and compliance.
- Exceptional stakeholder management and communication skills.
- Ability to lead, inspire teams, and drive change initiatives
- Strong risk and governance mindset
- Continuous improvement mindset. Uses data, metrics, and controls to improve efficiency, quality, and monitor compliance.
What we offer
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.
Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).
All requests are confidential and will not affect your candidacy.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
What We Do
SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance. Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories. SWIFT also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern. For more information, visit www.swift.com or follow us on Twitter: @swiftcommunity
