About the Business Division:
This role is part of ONEHealth Communications, a subsidiary of M3 Inc., which is a specialist Healthcare Communications agency working in partnership with our clients to deliver end-to-end marketing services across three key areas of Media Buying, Creative and Content and Email, currently employing a team of 32. This is supported by Data4NHS, providing one of the largest GDPR compliant email databases of Healthcare Professionals (HCP) in the UK.
Overview of the role
The position focuses on researching and engaging with healthcare professionals by contacting them by phone or attending professional events to represent the company. This is an exciting opportunity for an energetic and confident person with excellent communication skills to join our operation team.
As a Lead Generation Specialist, your key responsibility will be to contact our current client base as well as new potential contacts and ensure all information is up-to-date and accurate on the CRM system.
The ideal candidate will need to maintain a friendly yet assertive manner whilst holding the ability to answer questions and remain calm under pressure, with the goal of inviting key personnel to register for our service.
Responsibilities:
- Promoting our services, both face-to-face by meeting them at events, and via outgoing telephone calls
- Pro-actively approach senior personnel within the healthcare industry
- Utilise CRM software and other lead management tools to track lead interactions and monitor progress
- Check the accuracy of the details we hold about those organisations, and about the individuals working within those organisations.
- Create and manage contacts with the Microsoft Dynamics CRM system
- Provide activity reports and valuable insights as required
- Must be able to demonstrate excellent verbal communication skills
- Must be able to communicate in a confident, clear and polite manner
- Must be able to prioritise / organise workflow
- Must be able to work co-operatively with other members of the Data Team
- Have experience in face-to-face/telephone engagements within a marketing, customer service or promotional setting
- Proficient with CRM software
- Proven ability in a customer-facing role
About M3 EU:
M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
Benefits:
- 25 days annual leave
- Participation in a company bonus scheme linked to personal and company performance
- Group Life Cover 4x salary
- Pension 4%/4% employee/employer contributions
- Vitality medical after probation
- Staff discount scheme
- Discounted gym membership
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What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe.
M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services.
M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
