Location: Home Depot Store - Mall 205 - SE Portland
Consistent weekly schedule — no late nights
Wednesday–Saturday | 9:00 AM – 5:00 PM - 25–30 hours/week
$21 - $24/HR DOE + Bonuses (Most team members earn an additional $200-$800 per month in appointment bonuses)
About the Role
Looking for a social, active job where you talk to people (not sit behind a desk) — but without cold calling or high-pressure sales?
Columbia NW Heating is hiring a part-time Home Depot Brand Ambassador inside the Home Depot located at Mall 205 in Portland. Your job is simply to talk with homeowners, answer basic questions, and schedule free in-home estimates for our HVAC team. You are not selling anything and you are not responsible for closing sales.
You will be the first point of contact for customers exploring home comfort solutions. Your goal is simple: engage shoppers, spark conversations, share helpful information, and schedule in-home consultations with our expert technicians. No selling, pressure, or closing required — just genuine connection and helpful guidance.
This role is a great fit for:
- Retail associates
- College students
- Outgoing retirees
- Anyone interested in getting into sales without sales pressure
This role is NOT:
- Not door-to-door
- Not high-pressure sales
- Not telemarketing
- Not commission-only
Key Responsibilities
- Be the Face of the Brand: Warmly greet and engage shoppers, representing The Home Depot with professionalism and authenticity.
- Set Appointments with Ease: Use our user-friendly mobile app to book in-home consultations for HVAC evaluations—no sales pitches required.
- Educate & Inform: Distribute brochures and explain the benefits of our HVAC products and services in a clear, friendly way.
- Collect Customer Insights: Capture feedback and share insights that help improve customer experience and engagement.
- Collaborate with Teams: Partner with Sales and Service teams to ensure smooth follow-up and high-quality customer interactions.
What Success Looks Like
- You approach challenges with problem-solving and good judgment.
- You stay organized, manage your time well, and maintain an upbeat attitude.
- You communicate clearly, present confidently, and build rapport easily.
- You’re motivated by goals and enjoy helping customers find solutions that truly meet their needs.
Benefits
- Paid Sick Leave
- Employee Assistance Program
Skills Required
- Available to work Wednesday-Saturday, 9:00 AM - 5:00 PM (25-30 hours/week)
- Comfortable engaging and conversing with customers in a retail environment
- Ability to use a mobile app to book in-home consultations
- Professional representation of the brand and clear communication skills
- Organizational and time-management skills to manage appointments and follow-up
- Motivated by goals and enjoys helping customers (customer-service orientation)
What We Do
The SEER Group, LLC is a privately owned collection of industry-leading residential and commercial HVAC, electrical, and plumbing companies. Headquartered in the Pacific Northwest, its mission is to partner with business founders and owners to help them grow their companies, achieve their financial goals, and facilitate planned exit strategies through flexible investment solutions and professional business support.
