At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
- Identifying opportunities to make best use of the ever-expanding platform features
- Balancing the benefits and risks of customisation
- Recommending the best approach to support client needs
- Supporting and guiding the team in delivering discovery workshops, creating functional designs, configuring solutions, supporting testing, assisting with data migration needs, delivering training, and supporting implementation.
- Expertise in Microsoft Dynamics CE and Power Platform Products: Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.
- AI features within Microsoft Dynamics CE and Power Platform Products: Understand the available AI features within the products they are familiar with. Able to explain to business users how those features could be utilised and the resulting benefits. to them and their customers
- Familiarity with Related Technologies: Understand the use and benefits of combining related Microsoft products, such as Exchange, SharePoint and Teams, with Dynamics 365 CE and Power Platform, and be able to configure integrations to those products.
- End-to-End Implementation Experience: Experience, especially in larger/more complex projects, of multiple Dynamics 365 CE or Power Platform end-to-end implementations, including requirements analysis, design, configuration, testing, training, data migration, cutover, and reporting.
- Solution Design Influence: Ability to create and influence solution designs with a configuration-first approach, only using customisation where essential to minimise implementation and maintenance risks and costs.
- Demonstration of Out-of-the-Box Functionality: Able to demonstrate out-of-the-box functionality to business and technical stakeholders, illustrating how the product supports core business processes.
- Workflow Design and Implementation: Proficiency in designing and building classic and Power Automate workflows to automate complex tasks.
- Pre-sales support: Experience responding to ITTs, RFPs and RFQs. Able to provide pre-sales support to envision solutions and contribute to supporting sales by defining an approach and fully resourced plan.
- Stakeholder Engagement and Communication: Experience working with stakeholders at all levels in an organisation, including senior and challenging stakeholders, understanding their pain points, eliciting, reviewing, and prioritising requirements using various methods. Also, interviewing stakeholders, shadowing users, delivering discovery workshops, business process mapping, and identifying business benefits. Excellent and effective influencing and communication skills.
- Lead by example through sharing knowledge from previous experiences and providing implementation plans that mitigate risks to deliver a positive outcome.
- Remain calm and professional in high-pressure environments and feel comfortable calling out concerns and seeking advice when needed.
- Be approachable, open to provide guidance, and actively support junior colleagues, helping them to manage their workload effectively, to cope with challenging situations, and to support each other, especially when working remotely or in a client-facing situation.
- Help set clear expectations of standards of behaviour, and speed and quality of delivery that reflect the levels of professionalism and service we expect to provide to our customers, and how we treat each other, encouraging personal growth, achievement and satisfaction.
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Skills Required
- Expertise in Microsoft Dynamics CE and Power Platform products (Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, Power BI).
- Understand and explain AI features within Dynamics CE and Power Platform and how they deliver business benefits.
- Familiarity with integrating Dynamics 365 CE and Power Platform with Exchange, SharePoint and Teams and ability to configure integrations.
- End-to-end implementation experience on multiple Dynamics 365 CE or Power Platform projects including requirements analysis, design, configuration, testing, training, data migration, cutover, and reporting.
- Ability to create and influence solution designs with a configuration-first approach, minimising customisation.
- Ability to demonstrate out-of-the-box functionality to business and technical stakeholders.
- Proficiency in designing and building classic workflows and Power Automate workflows to automate complex tasks.
- Experience providing pre-sales support (responding to ITTs, RFPs, RFQs) and defining resourced delivery approaches for sales.
- Stakeholder engagement and communication skills: eliciting, reviewing, prioritising requirements; discovery workshops; business process mapping; influencing senior stakeholders.
- Experience leading and coaching functional consultants, managing priorities, assigning tasks and supporting team wellbeing and development.
- Remain calm in high-pressure environments and escalate concerns appropriately; lead by example and share knowledge to mitigate delivery risks.
- Approachable and able to support junior colleagues with workload management, particularly in remote or client-facing situations.
- Help set clear expectations for standards of behaviour, delivery speed and quality.
What We Do
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist business areas, Digital Services and the Workday Practice, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
