Lead Functional Business Analyst

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.  

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.  

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.  

We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen

About Ampol Trading & Shipping
Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the Role
We are implementing a new Commodity Trading and Risk Management (CTRM) system—a transformational initiative that will modernise trading operations, strengthen controls and enable data-driven decision-making across the Trading & Shipping value chain.

As the Lead Functional Business Analyst, you will translate complex business needs into practical functional outcomes across Trading, Risk, Operations and Finance. Acting as a trusted bridge between business stakeholders, technology teams, vendors and program governance forums, you will ensure solution design, testing and implementation align with business priorities and delivery milestones.

This is a hands-on, business-facing leadership role requiring strong functional analysis, proven stakeholder management, structured problem-solving and resilience. You will provide clarity, build stakeholder confidence and maintain delivery momentum through design, build, testing, readiness and go-live.

Key Responsibilities
Leadership & Delivery Oversight

• Lead and manage Business Analysts across the workstream, ensuring clear priorities, consistent standards and high-quality delivery.
• Provide direction and hands-on support to maintain momentum against program scope, milestones and priorities.
• Coach and develop the BA team, supporting workload planning, performance and capability development.
• Navigate ambiguity and competing priorities with resilience, accountability and a pragmatic delivery mindset.

Functional Analysis & Solution Design

• Translate complex business requirements into clear functional specifications, user stories, acceptance criteria and system configuration inputs.
• Lead functional design workshops and playback sessions to validate proposed solutions and resolve gaps.
• Structure complex issues, assess options and trade-offs, and provide clear recommendations to support timely decision-making.
• Ensure functional deliverables are complete, testable and aligned with agreed business requirements.

Process Design & Business Engagement

• Build trusted relationships across Trading, Risk, Operations and Finance, acting as a credible link between business stakeholders and delivery teams.
• Define current and future-state processes that align with CTRM program principles and enterprise data and reporting strategies.
• Translate business concerns and stakeholder feedback into clear, prioritised delivery actions.
• Support change and training teams with process documentation, business impacts and readiness materials.
• Maintain stakeholder confidence and engagement through periods of complexity and change.

Governance & Quality

• Ensure requirements, decisions, assumptions, risks, dependencies and sign-offs are documented, traceable and appropriately governed.
• Maintain business analysis standards and provide quality assurance across functional deliverables.
• Ensure traceability from business requirements through solution design, testing and implementation.
• Facilitate stakeholder review and sign-off through the appropriate governance forums.

Testing & Go-Live Readiness

• Oversee UAT planning and ensure test scenarios reflect signed-off functional designs and real business use.
• Work with stakeholders and delivery teams to identify defects, gaps and readiness risks early.
• Drive practical resolution through agreed governance and escalation channels.
• Support SIT, UAT, deployment and operational readiness, building business confidence in the solution.

Qualifications & Experience

• Degree in Finance, Business, Technology or a related discipline, or equivalent professional experience.
• Significant experience leading business analysis or major workstreams within large-scale technology transformation or system implementation programs.
• Strong knowledge of physical commodities trading, ideally Oil & Products, across one or more areas such as Front Office, Risk, Operations, Logistics, Scheduling or Finance.
• Demonstrated ability to translate complex business needs into practical, testable functional solutions.
• Exceptional stakeholder management and influencing skills, with a proven ability to build credibility, align diverse stakeholders and maintain confidence through change.
• Experience operating within formal program governance, including risk management, traceability, decision forums and stakeholder sign-off.
• Proven experience leading, coaching and developing Business Analysts.
• Highly resilient, pragmatic and adaptable, with the ability to manage ambiguity, competing priorities and tight delivery timeframes.
• Excellent communication and problem-solving skills, with the ability to simplify complexity and provide clear recommendations to senior stakeholders.

At Ampol, we’re committed to creating a workplace where everyone feels valued and respected. We embrace and celebrate diversity in all its forms, recognizing that it makes our organization stronger. We encourage applications from people of all ages, backgrounds, identities, and experiences. We invite you to bring your whole self to Ampol.