The position is responsible for the Software Engineering leadership, application architecture, development and support of new and existing strategic digital application platforms for Manulife Asia.
Position Responsibilities:
Application Architecture, Development and Support
Technical leadership in Software Engineering for Manulife’s Digital Strategic Applications.
Assist in the gathering and analysis of user requirements and provide consultation on estimates, sprint planning and validating / qualifying estimates provided by development teams and third parties.
Translate user requirements into software requirements
Assess application architecture impact and follow sound systems design principles, maximizing reuse of components and flexibility in configuration of design to support multiple country, sales channel, and life insurance product requirements.
Maintain the quality standards of the application platform, ensuring robust QA and code review processes are in place.
Establish and adhere to DevSecOps practices to maximize automation and continuous delivery practices, including comprehensive unit test automation.
Maintain systems development standards, patterns and ensure compliance.
Prepare and maintain full technical documentation of development tasks and deliverables
Troubleshoot system errors reported by users
Apply change management principles where appropriate in the IT process to effectively deliver solutions
Ensure IT operational SLA compliance and operational efficiency of IT processes in support of business goals
Define and promote software engineering standards
Collaborate with fellow Lead Software Engineers in the region to build an exciting and innovative culture within the teams across Manulife Asia
Contribute to the reuse of digital technology, solutions & skills to achieve cost efficiencies utilizing Agile, DevSecOps, repeatable technical playbooks and collaborative IT process automation practices.
Open for travel within Asia Region.
People Development/Leadership
Provide technical leadership to one or more agile delivery squads.
Participate/lead in cross training and up skilling activities for other software engineers
Help onboard, train, and mentor new members in the team
Coach software engineers in the Asia region for Manulife’s Technology Transformation
Software Engineering Leadership
Ensure programming best practices & quality gates are followed
Ability to drive new technology analysis & discussion
Ability to deliver under high pressure
Ensure application integrity as product roadmap & business requirements.
Committed team player
Proven track record of developing applications using Agile methodology.
Required Qualifications:
General
Passionate about software engineering.
Built applications for large number of users and dealing with the challenges this brings.
Good understanding of design patterns, and why and when to use them.
Works in a structured logical way and does not just jump into new technology without fully understanding it.
Previous experience setting up patterns for other engineers to follow and provide mentoring to the wider team.
Previous experience designing application architectures
Experience
A minimum of 15 years of experience in designing and developing integrated digital solutions.
Extensive experience in building Microservices and Cloud Native Applications
Extensive experience in delivering user-centric front-end applications (web and/or mobile)
Experience in delivering projects from inception through to post-implementation warranty using Agile DevSecOps project delivery methodologies.
Expert level experience of cloud PaaS services (Azure, AWS, Google Cloud Platform)
Experience in delivering projects involving stakeholders from multiple locations
Solid understanding of software delivery processes and tools (i.e. distributed version control systems, CI/CD)
Recognize the importance of high quality code through non-negotiables like unit tests, integration/acceptance tests, performant, secure.
Solid experience in implementing Site Reliability Engineering Principles and Practices for Enterprise Level Software Applications
Solid experience in Cloud Security Concepts
Insurance industry knowledge is seen as advantageous
Technical Skills
Expert knowledge of Cloud Services, preferably Azure.
Expert knowledge in OOP frameworks and libraries, preferably Java Springboot and/or NodeJS.
Expert knowledge in Cloud Native Development using PaaS solutions and containerization
Expert knowledge in API Driven Development
Expert knowledge in modern front-end web technologies, including Single Page Applications, Web Components, Service Workers and micro-frontends.
Expert knowledge in API Gateways, Messaging, Data Event Streaming, REST, Distributed Tracing, Relational and Document Database Interface/SQL
Expert knowledge in using telemetry and observability tools, such as New Relic, ELK Stack
Experience in the design, development and testing of microservices
Delivery methodology Agile, TDD/BDD/DDD within DevSecOps environment
Knowledge of Mobile Application Development
Knowledge of Salesforce and/or Microsoft Dynamics
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- Minimum 15 years designing and developing integrated digital solutions
- Extensive experience building microservices and cloud-native applications
- Extensive experience delivering user-centric front-end applications (web and/or mobile)
- Expert-level experience with cloud PaaS services (Azure, AWS, Google Cloud Platform)
- Expert knowledge in OOP frameworks and libraries, preferably Java Spring Boot and/or Node.js
- Expert knowledge in cloud-native development using PaaS solutions and containerization
- Expert knowledge in API-driven development, API gateways, messaging, and data event streaming
- Expert knowledge in modern front-end technologies (SPAs, Web Components, Service Workers, micro-frontends)
- Solid experience implementing Site Reliability Engineering principles and practices
- Solid experience in cloud security concepts and DevSecOps delivery methodologies
- Experience with telemetry and observability tools such as New Relic and ELK Stack
- Experience delivering projects end-to-end using Agile, CI/CD, TDD/BDD/DDD and distributed version control
- Experience working with stakeholders across multiple locations and mentoring engineering teams
- Knowledge of mobile application development
- Knowledge of Salesforce and/or Microsoft Dynamics
- Insurance industry knowledge
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
