Hopper is looking for a Lead, Finance Analytics & Enablement AI/ML to own our data warehouse, business intelligence, GCP/AI optimization, and Finance AI enablement strategy. You will be a key business partner across the organization, managing partner relationships across a broad range of commercial arrangements, reporting directly to the Chief Financial Officer.
What would your day-to-day look like:Provide actionable insights to drive business decisions based on finance and data analytics
Own the data warehouse strategy, governance and execution of the finance ledger
Build and lead a Center of Excellence for reporting including owning infrastructure and metrics across finance and the business units
Create, own, implement and track success of the Finance AI automation roadmap in partnership with FP&A, accounting and data
Establish data pipeline and AI model foundation
Understand and optimize our GCP infrastructure costs in partnership with engineering and Financial Operations
Establish Finance as the single source of truth for financial and business performance and create self-service analytics for key stakeholders
Manage a team of 4 engineers and 1 finance and strategy manager
Establish internal controls and support external audits related to data governance
Work experience 15+ years in travel and/or SaaS
Bachelor's Degree, with a strong preference for a Master's degree or equivalent experience
Engineering background preferred
Fluency in SQL, Python, GCP and Data Science, hands on coding ability
Understanding of LLM-based systems, prompt design, and AI model evaluation frameworks
Familiarity with automation frameworks and observability tools (Amplitude, Datadog, Looker) to assess reliability and performance
Strong data reconciliation skills across large, multi-source datasets
A bias toward first-principles thinking — questioning assumptions, stress-testing processes, and always asking why something works the way it does
Clear communicator with senior leadership and external partners
“Comfort with ambiguity and ground-zero building
Nice to Have
Background at a high-growth technology or marketplace company
Experience working cross-functionally with data engineering or warehouse teams
Perks and benefits of working with us:
Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
Unlimited PTO.
Carrot Cash travel stipend.
Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
Please ask us about our very generous parental leave, much above industry standards!.
Entrepreneurial culture where pushing limits and taking risks is everyday business.
Open communication with management and company leadership.
Small, dynamic teams = massive impact.
100% employer paid Medical, Dental and Vision coverage for employees.
Access to Disability & Life insurance.
Health Reimbursement Account (HRA).
DCA/ FSA and access to 401k plan.
More about HopperAt Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.
The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.
While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.
Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.
Here are just a few stats that demonstrate the company’s recent growth:
Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.
Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.
Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials..
Come take off with us!
#LI-REMOTE
Skills Required
- 15+ years work experience in travel and/or SaaS
- Bachelor's degree (Master's strongly preferred) or equivalent experience
- Engineering background
- Fluency in SQL and Python with hands-on coding ability
- Experience with GCP and data science workflows
- Understanding of LLM-based systems, prompt design, and AI model evaluation frameworks
- Familiarity with automation frameworks and observability tools (Amplitude, Datadog, Looker)
- Strong data reconciliation skills across large, multi-source datasets
- Experience owning data warehouse strategy, governance, and finance ledger execution
- Experience building/leading reporting Center of Excellence and establishing metrics and self-service analytics
- Experience managing and developing a team (example: 4 engineers + 1 finance/strategy manager)
- Clear communication with senior leadership and external partners
- Comfort with ambiguity and building solutions from the ground up
- Background at a high-growth technology or marketplace company
- Experience working cross-functionally with data engineering or warehouse teams
Hopper Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hopper and has not been reviewed or approved by Hopper.
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Healthcare Strength — Pay is often described as competitive for certain higher-paid roles, with employer-paid medical, dental, and vision coverage frequently highlighted as a standout part of the package. Remote-first support such as coworking access or work-from-home stipends is also framed as adding tangible value beyond salary.
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Parental & Family Support — Parental leave is repeatedly characterized as very generous relative to typical market norms, making it a notable differentiator in the benefits mix. This strength is reinforced by broader leave policies that are positioned as supportive of families and caregiving needs.
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Leave & Time Off Breadth — Unlimited or flexible PTO is commonly presented as a core benefit, sometimes alongside company-wide shutdown periods and remote-first flexibility. The combination of time-off breadth and distributed work options is portrayed as improving work-life value for many roles.
Hopper Insights
What We Do
Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often.
Why Work With Us
Hopper was founded by a small group of big thinkers who knew that big-data and smart technology could help us solve the tricky problems that travel planning poses. Today, we are 300+ developers, designers, data scientists, creatives, travel junkies — and one dog — doing just that.
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