Lead, Executive Operations

Posted 2 Days Ago
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Hiring Remotely in Malaysia
Remote
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
The Lead, Executive Operations role focuses on building efficient systems for the CEO and leadership team, ensuring priorities are executed effectively across teams, and improving operational clarity through strategic coordination and problem-solving.
Summary Generated by Built In
About the Role

We are looking for a Lead, Executive Operations to bring structure and consistency to how execution happens around the CEO and leadership team.

This role focuses on building simple systems and operating rhythms, coordinating across teams, and ensuring priorities are translated into action.

You will work across functions to improve clarity, reduce friction, and keep high-priority work moving.

What You'll be Doing
  • Establish simple operating structures (cadences, tracking, follow-ups) to keep work moving

  • Translate leadership priorities into clear, executable plans

  • Coordinate across teams to ensure alignment and progress

  • Identify gaps, bottlenecks, and execution risks, and resolve them early

  • Support hiring coordination and key operational workstreams when needed

  • Build lightweight playbooks and ways of working to improve consistency

  • Track progress and surface clear updates to leadership

  • Continuously improve how executive-level work is managed and executed

What You Will Need
  • Experience in operations, consulting, startups, or executive-facing roles

  • Experience supporting or working closely with senior executives

  • Experience building processes in early-stage or scaling environments

  • Strong ability to structure problems and drive execution independently

  • Clear communication and ability to work across different teams

  • Good judgment in fast-moving, ambiguous environments

  • Comfortable working across time zones and collaborating with global teams.

How We Work

The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product

Interview process

If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.

Applications are evaluated by our team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

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The Company
Selangor, Selangor
253 Employees
Year Founded: 2019

What We Do

Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us

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