If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:The Lead Enterprise Program Manager provides leadership and oversight of large and highly complex programs to support the delivery of SECU’s strategic goals and objectives. This role operates independently and is responsible for partnering across business lines to influence stakeholders and drive successful execution through all phases of delivery.
Essential Responsibilities:20% - Responsible for managing large and sometimes complex programs with multiple projects reporting into the program with no oversight. Responsible for the program and projects through planning, execution, and delivery with no assistance. Partner with all Stakeholders to Identify resources required for the planning and execution phase of a project. Work with Stakeholders and task owners to develop and document requirements for each project following through with Jira stories to be tracked through project & program completion.
20% - Maintain cross organizational project plans and provide escalation to the appropriate teams. Ability to coordinate resources to solve project risks and issues related to the program. Provide constant updates on resolution to the broader team. Identify and balance all program/project dependencies and ensure there are no roadblocks creating risk to the project. Ensure Credit Union processes are adhered, to include change management and environmental changes for each project. Define and document process gaps.
20% - Analyze ambiguous scenarios with a high degree of autonomy, develop strategy, gain buy in from senior leadership, and ultimately lead the execution across the enterprise up to and including the CEO and C-suite when required. Ability to prioritize work and coordinate activities/tasks/milestones across workstreams.
20% - Partner with Stakeholders to track all tasks to ensure accurate and timely completion. Manage stakeholder and executive level updates as well as track and communicate program status. Foster cross-team collaboration to help team members to complete deliverables on time. Provide training on project management process when required. Vendor and stakeholder management if required.
10% - Ensure the project tool for all projects in a program and the program is updated by COB weekly with status according to the EPMO guidelines. Responsible for tracking program budget and updating if required.
10% - Excellent communication and written skills required. Excellent oral presentation skills. Well versed in MS PowerPoint and putting together a cohesive presentation based on the audience. Understands goals and drivers of the presentation content. Display strong organizational and leadership skills.
Bachelor’s Degree
7 years’ experience in Information Technology and / or Financial Institutions
Program management (multiple large, moderate to complex projects and programs)
Program and project coordination/planning
Leadership and strategic planning
Methodology expertise/data driven decisioning
Complex problem solving
Cross departmental collaboration
Senior stakeholder management
Meeting planning and facilitation, including documentation and successful follow-ups.
Senior level status updates
Master’s Degree
7+ years’ experience in Information Technology and / or Financial Institutions
Project management certifications: Project Management Professional (PMP) Agile Certified Practitioner (ACP), Certified Scrum Master (CSM).
Working knowledge of project management software to include Jira and Microsoft Office as well as Agile and Six Sigma methodologies.
Hybrid expectations (remote and on site)
Sitting for prolonged periods
Background noise from other employees and office equipment.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- Bachelor's Degree
- 7 years experience in Information Technology and/or Financial Institutions
- Program management of multiple large, moderate to complex projects and programs
- Program and project coordination and planning
- Leadership and strategic planning
- Methodology expertise and data-driven decisioning
- Complex problem solving
- Cross-departmental collaboration
- Senior stakeholder management and executive-level updates
- Meeting planning and facilitation, including documentation and follow-ups
- Excellent written and oral communication and presentation skills, including PowerPoint
- Master's Degree
- Project management certifications (PMP, ACP, CSM)
- Working knowledge of project management software (Jira, Microsoft Office) and familiarity with Agile and Six Sigma methodologies
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
