Job Description:
- Lead discovery workshops and architecture assessments with enterprise clients.
- Define scalable target-state architectures across Adobe Experience Cloud and adjacent technology ecosystems.
- Develop solution blueprints spanning customer data, identity, personalization, activation, content, and journey orchestration.
- Evaluate integration approaches, architectural trade-offs, and implementation risks.
- Establish governance standards and architecture best practices.
- Serve as a senior advisor across:
- Adobe Experience Platform (AEP)
- Real-Time CDP
- Adobe Journey Optimizer (AJO)
- Adobe Experience Manager Sites
- Adobe Experience Manager Assets
- Translate Adobe capabilities into practical client solutions.
- Partner with Adobe teams and internal stakeholders to align architecture decisions with platform capabilities and roadmap considerations.
- Build trusted relationships with technology and business stakeholders.
- Facilitate architecture discussions and technical strategy sessions.
- Communicate complex concepts to both technical and non-technical audiences.
- Influence technical direction while maintaining a pragmatic focus on business outcomes and delivery feasibility.
- Provide architectural oversight throughout implementation lifecycles.
- Guide solution architects, engineers, and delivery teams.
- Review designs, identify risks, and resolve complex technical challenges.
- Ensure architecture decisions balance scalability, cost, maintainability, security, and delivery timelines.
- Contribute reusable architecture patterns, accelerators, and best practices.
- Mentor architects and technical talent.
- Support the growth and maturity of the Adobe practice through knowledge sharing and technical leadership.
- 15+ years of technology experience, including significant experience in architecture, solution design, technical consulting, or enterprise technology leadership roles.
- Deep expertise in Adobe Experience Cloud with demonstrated architecture leadership experience in at least one of the following core platforms: Adobe Experience Platform (AEP)/Real-Time CDP, Adobe Journey Optimizer (AJO), or Adobe Experience Manager (AEM).
- Candidates must possess significant hands-on or architecture-level experience with Adobe CDP (AEP/RTCDP), AEM, and/or AJO. Experience limited to Adobe Analytics, Target, Campaign, Marketo, or adjacent marketing technologies alone is not sufficient for this role.
- Proven experience designing and delivering enterprise-scale implementations involving customer data management, journey orchestration, digital experience platforms, content management, or related Adobe Experience Cloud capabilities.
- Demonstrated ability to lead architecture strategy, platform integration, and technical governance for large-scale Adobe implementations.
- Experience designing and supporting enterprise-scale, multi-platform technology solutions.
- Strong understanding of customer data ecosystems, marketing technology architecture, identity resolution, personalization, activation, measurement, and governance.
- Experience integrating Adobe or similar platforms with cloud data platforms, customer data platforms, enterprise systems, and marketing technology stacks.
- Working knowledge of cloud data technologies such as Snowflake, Databricks, Microsoft Fabric, BigQuery, or similar platforms.
- Familiarity with generative AI concepts, AI-enabled customer experience technologies, and responsible AI practices.
- Demonstrated ability to lead architecture and solution design conversations with clients and internal delivery teams.
- Strong client-facing consulting skills with the ability to build credibility quickly and guide stakeholders through complex technical decisions.
- Ability to operate independently in ambiguous environments and determine the appropriate path forward with limited direction.
- Excellent verbal, presentation, and written communication skills.
- Strong problem-solving abilities with a demonstrated ability to balance business goals, technical complexity, delivery realities, cost, risk, and governance considerations.
- At least one relevant Adobe certification or equivalent demonstrated platform expertise.
- Multiple Adobe certifications across Experience Platform, Real-Time CDP, Journey Optimizer, Experience Manager, Analytics, GenStudio, or related technologies.
- Experience with Adobe GenStudio, Firefly, or other AI-enabled Adobe capabilities.
- Experience architecting customer data, identity resolution, personalization, content supply chain, or journey orchestration solutions.
- Familiarity with machine learning concepts, generative AI capabilities, responsible AI practices, and AI-enabled customer experience use cases.
- Experience within a consulting, systems integration, digital transformation, or enterprise software services environment.
- Experience working directly with Adobe, Adobe partners, or Adobe enterprise client implementations.
- Experience mentoring architects, engineers, or technical delivery teams.
- Familiarity with enterprise architecture frameworks, integration patterns, domain-driven design, data mesh, or related architecture approaches.
- Participation in Adobe partner programs, technical communities, thought leadership initiatives, or industry events.
- Highly independent and self-managing.
- Comfortable leading architecture conversations without significant oversight.
- Credible with both technical and business stakeholders.
- Pragmatic rather than theoretical.
- Skilled at navigating ambiguity and establishing a clear path forward.
- Strong in architecture trade-offs, communication, and client influence.
- Able to bridge Adobe platform capabilities with broader enterprise business objectives.
The annual base salary range for this position is $136,000 -$190,075. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.
Benefits available with this position include:
Medical, vision, and dental insurance,
Life insurance,
Short-term and long-term disability insurance,
401k,
Flexible paid time off,
At least 15 paid holidays per year,
Paid sick and safe leave, and
Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.
Location:
ChicagoBrand:
MerkleTime Type:
Full timeContract Type:
PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [email protected] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
Skills Required
- 15+ years of technology experience including architecture, solution design, technical consulting, or enterprise technology leadership roles.
- Deep expertise in Adobe Experience Cloud with architecture leadership in AEP/Real-Time CDP, AJO, or AEM.
- Significant hands-on or architecture-level experience with Adobe CDP (AEP/RTCDP), AEM, and/or AJO.
- Proven experience designing and delivering enterprise-scale implementations for customer data management, journey orchestration, digital experience platforms, or content management.
- Demonstrated ability to lead architecture strategy, platform integration, and technical governance for large-scale Adobe implementations.
- Experience designing and supporting enterprise-scale, multi-platform technology solutions.
- Strong understanding of customer data ecosystems, marketing technology architecture, identity resolution, personalization, activation, measurement, and governance.
- Experience integrating Adobe or similar platforms with cloud data platforms, customer data platforms, enterprise systems, and marketing technology stacks.
- Working knowledge of cloud data technologies such as Snowflake, Databricks, Microsoft Fabric, BigQuery, or similar platforms.
- Familiarity with generative AI concepts, AI-enabled customer experience technologies, and responsible AI practices.
- Demonstrated ability to lead architecture and solution design conversations with clients and internal delivery teams.
- Strong client-facing consulting skills with ability to build credibility quickly and guide stakeholders through complex technical decisions.
- Ability to operate independently in ambiguous environments and determine appropriate path forward with limited direction.
- Excellent verbal, presentation, and written communication skills.
- Strong problem-solving abilities balancing business goals, technical complexity, delivery realities, cost, risk, and governance.
- At least one relevant Adobe certification or equivalent demonstrated platform expertise.
- Multiple Adobe certifications across Experience Platform, Real-Time CDP, Journey Optimizer, Experience Manager, Analytics, GenStudio, or related technologies.
- Experience with Adobe GenStudio, Firefly, or other AI-enabled Adobe capabilities.
- Experience architecting customer data, identity resolution, personalization, content supply chain, or journey orchestration solutions.
- Familiarity with machine learning concepts, generative AI capabilities, and AI-enabled customer experience use cases.
- Experience within consulting, systems integration, digital transformation, or enterprise software services environment.
- Experience working directly with Adobe, Adobe partners, or Adobe enterprise client implementations.
- Experience mentoring architects, engineers, or technical delivery teams.
- Familiarity with enterprise architecture frameworks, integration patterns, domain-driven design, data mesh, or related architecture approaches.
What We Do
Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.
