Lead, Engineering

Job Description: Lead, Engineering 

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients.  Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions. 

If you want to work inside an atmosphere where innovation has purpose, and 

We are seeking a Lead, Engineering to join our dynamic development team and drive innovation in healthcare software. This role combines technical leadership with team mentorship to deliver high-quality, scalable solutions that align with our company's vision. 

Key Responsibilities 

• Team Leadership:  

• Lead and mentor a diverse team of full-stack developers in an Agile/Scrum environment. 

• Oversee daily team activities, including sprint planning, release milestones, and performance management. 

• Foster a culture of continuous learning and professional growth within the team. 

• Collaboration and Strategy:  

• Collaborate with product owners, architects, and stakeholders to define and prioritize product features and enhancements. 

• Work closely with US-based teams to align development efforts with the overall company strategy and vision. 

• Software Development and Delivery:  

• Drive the software development process from planning and design to deployment and maintenance. 

• Ensure adherence to best practices, coding standards, and quality guidelines. 

• Develop robust, scalable, and maintainable software solutions. 

• Demonstrated ability to integrate AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, or similar) into team workflows to increase delivery speed and code quality. 

• Project Management:  

• Monitor project progress and provide regular updates to senior management and stakeholders. 

• Track and improve team productivity, KPIs, and goal achievements. 

• Technical Expertise:  

• Lead discussions and design implementations of HL7 interfaces and integration standards (HL7 v2, HL7 CDA, and FHIR). 

• Develop RESTful APIs and support cloud-hosted SaaS solutions. 

• Troubleshoot and resolve complex software and integration issues. 

• Experience designing and implementing AI-enhanced architectures (e.g., using AI for code review, automated testing, system optimization, or documentation generation). 

Qualifications 

• Education:  

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. 

• Experience:  

• 10+ years of experience in software development, including expertise in Microsoft technologies (C#, .NET Framework, .NET Core). 

• Proven experience leading large development teams (15+ members) in an Agile/Scrum environment. 

• Extensive expertise in web applications, end-user applications, and backend services. 

• 3+ years of experience in interoperability standards (HL7, IHE) and integration broker platforms. 

Technical Skills 

• Programming and Frameworks:  

• Microsoft technologies: C#, .NET, .NET Core, MVC, Entity Framework, SQL Server 

• Web development: Angular, JavaScript, jQuery, CSS 3.0 

• Microservices and serverless architectures 

• Cloud and Infrastructure:  

• AWS Cloud services, including Lambda, Event Bridge, and API Gateway 

• Familiarity with tools like New Relic and SSRS 

• Database Management:  

• Proficiency in SQL Server and DynamoDB (or other NoSQL databases) 

• Development Practices:  

• Experience with Agile/Scrum methodologies, version control (Azure DevOps, Git), and secure coding practices 

Key Attributes 

• Leadership and Mentorship:  

• Passionate about coaching and developing team members to reach their full potential. 

• Collaboration and Communication:  

• Strong interpersonal and communication skills to work effectively across teams and time zones. 

• Problem-Solving:  

• Excellent analytical and decision-making abilities to resolve complex technical issues. 

• Customer Focus:  

• Commitment to delivering exceptional end-user experiences.