Location: Remote (U.S.-based, U.S. Citizens Only)
Type: Full-Time
Clearence: Must pass FBI fingerprint and background check in multiple states
About GovWorxGovWorx is a mission-driven technology company dedicated to supporting public safety agencies—including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments—through responsible AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors.
Position OverviewAs a Lead Software Engineer at GovWorx, you will be responsible for leading a team through the design, planning, and implementation phases of our Software Development Lifecycle. This includes driving software design and architecture for the team’s projects, being hands-on with the development work, and providing peer review and guidance for the other engineers on the team. You will be expected to be self-driven and adhere to our quality, security, and architecture standards.
Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements.
Key ResponsibilitiesTeam Management:
Ensure efficient team operations including standups, retrospectives, and other ceremonies.
Peer review and adherence to company development processes and standards.
Participate in hiring and team member performance evaluations/coaching.
Software Design & Architecture:
Produce clear architectural diagrams, documentation, and implementation plans.
Follow company architectural guidelines and industry best practices whether developing software for distribution as Software as a Service or on-premises.
Software Development:
Ability to write code across the entire stack; front-end, backend, and database.
Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc).
Collaboration and Support:
Work closely with cross-functional teams, including engineering and customer success.
U.S. Citizenship required.
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Minimum of 5 years of experience as an individual contributor working in software development, preferably within SaaS or technology-driven organizations.
Minimum of 2 years leading software development teams.
Expertise in .NET and/or Java (Spring Boot experience a major plus).
Experience with React, Angular, or other modern javascript frameworks.
Experience writing and documenting public & private APIs.
Experience with Amazon Web Services and Infrastructure as Code.
Experience with Relational Databases such as MySQL, Postgres, etc.
Alternative datastores such as OpenSearch, Redshift, etc. are a major plus.
Strong understanding of web development frameworks and architectures.
Strong understanding of VOIP/Telephony including protocols like SIP, SDP, SIPREC, RTP, etc.
Understanding of handling and manipulating audio streams/codecs.
Excellent problem-solving skills and the ability to work independently in a remote environment.
Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
Must pass FBI fingerprint and background check in multiple states
Experience with CJIS compliance is highly preferred.
Background in public safety, emergency communications, or related fields.
Familiarity with AI-driven platforms and their security considerations.
At GovWorx, you'll be part of a team committed to making a meaningful impact on public safety through innovative technology solutions. We offer a collaborative, remote-friendly work environment where your contributions will directly influence the safety and efficiency of first responders nationwide.
If you're interested in this opportunity or know someone who would be a great fit, please reach out to us. We're excited to find a dedicated professional to lead our IT and security initiatives as we continue to grow and support our public safety partners.
Top Skills
What We Do
At GovWorx, we help Public Safety tackle one of its toughest challenges: keeping great people in the profession.
911 centers face growing pressure from staffing shortages, burnout, and rising public expectations. Most tech solutions focus on operations, we focus on the people behind the calls.
Our AI-powered platform supports the entire telecommunicator career cycle, from hiring and training to QA, coaching, and retention.
We help agencies:
Hire smarter by identifying high-potential candidates
Train faster with insight-driven onboarding
Coach better through performance data and suggested prompts
Retain longer by reducing burnout and recognizing great work
We replace biased, manual QA with fair, scalable, AI-driven reviews, giving supervisors clarity, time, and confidence to lead well. We surface the calls that matter, flag risks early, and provide actionable insights to help teams grow.
By putting people first, we’re helping agencies solve today’s staffing crisis and build a stronger, more sustainable future for public safety.
Why Work With Us
At GovWorx, we don’t replace people with AI, we empower them. Our tools help agencies hire smarter, train faster, and retain longer. By putting people first, we’re tackling the staffing crisis and preparing the next generation of public safety pros.
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