Lead Engineer

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Selangor, MYS
Remote
Senior level
Information Technology • Security • Cybersecurity
The Role
Deliver post-sale on-site services including installation, maintenance, and repair of company and third-party products. Ensure customer satisfaction through preventive maintenance advice and configuration guidance. Solve complex technical problems independently, lead small projects or teams, mentor junior staff, and contribute to process improvements.
Summary Generated by Built In

Ensign is hiring !

Delivers post-sale services at customer sites, including installation, maintenance and repair of organization and third-party products and services to ensure that all function properly | Ensures customer satisfaction by advising customers on preventive maintenance and configurations that may favorably impact performance | Has in-depth knowledge in own discipline and basic knowledge of related disciplines. Solves complex problems; takes a new perspective on existing solutions. Works independently; receives minimal guidance. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives. Acts as a resource for colleagues with less experience. Contributes to process improvements. Typically resolves problems using existing solution. Occasionally leads the work of small project teams; provides informal guidance to junior staff

Skills Required

  • Perform installation, maintenance, and repair of organization and third-party products and services
  • Provide customer-facing advice on preventive maintenance and product configurations
  • In-depth knowledge in own discipline with basic knowledge of related disciplines
  • Ability to solve complex problems and work independently with minimal guidance
  • Lead projects or project steps and occasionally guide small project teams
  • Act as a resource/mentor for less experienced colleagues
  • Contribute to process improvements
  • Willingness and ability to work at customer sites (travel as needed)
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The Company
HQ: Singapore
800 Employees
Year Founded: 2018

What We Do

Ensign InfoSecurity is the largest pure-play end-to-end cybersecurity service provider in Asia. Headquartered in Singapore, Ensign offers bespoke solutions and services to address their clients’ cybersecurity needs. Their core competencies are in the provision of cybersecurity advisory and assurance services, architecture design and systems integration services, and managed security services for advanced threat detection, threat hunting, and incident response. Underpinning these competencies is in-house research and development in cybersecurity. Ensign has two decades of proven track record as a trusted and relevant service provider, serving clients from the public and private sectors in the Asia Pacific region

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