Lead Engineer - SDET

About HighLevel

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.

HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

About the Role:

We are seeking a highly skilled and proactive Lead Engineer - SDET to join our dynamic team. In this role, you will take ownership of the testing strategy, ensuring the delivery of high-quality products through robust automation frameworks and best-in-class testing practices. You will act as a bridge between development and QA, driving continuous improvement and fostering a quality-first culture.

Responsibilities:

• Define and implement comprehensive automation testing strategies
• Collaborate with product and engineering teams to align testing efforts with business objectives
• Set clear goals and priorities for the QA team, driving accountability and results
• Hire, train, and mentor SDETs, cultivating a high-performing team
• Foster continuous learning and development through coaching and knowledge-sharing sessions
• Develop and maintain test plans, test cases, and automation scripts
• Oversee daily automated test runs, analyze results, and guide the team in resolving failures
• Ensure comprehensive automation coverage for all software releases and features
• Identify areas of inefficiency and lead initiatives to streamline testing processes
• Research and integrate emerging testing tools and technologies
• Create strategic roadmaps for evolving test automation practices
• Coordinate with customers to gather feedback and translate insights into actionable improvements
• Act as a quality advocate, ensuring user experience is a core consideration throughout the development cycle

Requirements:

• Proficiency in Java/JavaScript, or similar languages
• Sound Experience with Playwright/Selenium or similar
• Hands-on experience with Postman, RestAssured, JMeter, or k6
• Hands on experience with Jenkins, GitHub Actions, Azure DevOps, or equivalent tools
• Good Experience with AWS, Azure, GCP, Docker, and Kubernetes
• Knowledge of OWASP, ZAP, Grafana, Prometheus, and the ELK stack
• Experience with SQL and NoSQL databases like MySQL, PostgreSQL, and MongoDB

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision..

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