Job Summary
Designs and optimizes digital services to meet user requirements. Collaborates with cross-functional teams to ensure seamless integration of digital solutions. Analyzes system performance and implements improvements to enhance functionality.
Key Areas of Responsibility
• Defines functional specifications for digital service creation and management. Coordinates with development teams to translate requirements into technical solutions.
• Conducts UAT and validation of digital services to ensure compliance with business needs.
• Acts/Resolves on the observations emerging from digital service performance and proposes enhancements for continuous improvement.
• Documents processes and maintains up-to-date records of functional design changes
• Provides training and support to end-users on new or updated digital functionalities.
• Contribute to functional and domain knowledge and skills to the team to turn user stories into working software and optimize business experience.
• Translates business requirements into IT solutions to optimize business experience.
• Analyse & solve problems to ensure complex issues are resolved efficiently within the governance framework.
• Proactively share knowledge and experiences in focus groups, with colleagues from own and other teams with a similar technical and/or functional focus.
• Acts as the trusted advisor for Product Owners, Service Owners and other business stakeholders for the Product area.
• Collaborates at a functional level with involved suppliers/vendors in their domain.
Critical Experiences
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Hands -on experience in software development or IT solutions, focusing on translating business requirements into functional specifications.
• Certification in Agile methodologies such as Scrum Master or Product Owner is good- to-have for effective collaboration and project management.
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What We Do
Signify (Euronext: LIGHT) is the world leader in lighting for professionals, consumers, and the Internet of Things. Our Philips products, Interact systems and data-enabled services deliver business value and transform life in homes, buildings and public spaces. In 2023, we had sales of EUR 6.7 billion, approximately 32,000 employees and a presence in over 70 countries. We unlock the extraordinary potential of light for brighter lives and a better world. We have been in the Dow Jones Sustainability World Index since our IPO for seven consecutive years and have achieved the EcoVadis Platinum rating for four consecutive years, placing Signify in the top one percent of companies assessed. News from Signify can be found in the Newsroom, on X, LinkedIn and Instagram. Information for investors is located on the Investor Relations page
