At Casebook PBC, our software makes people’s lives better. We are committed to empowering community well-being through adaptive, research-based, and practice-driven technology. Designed to “help the helpers,” our innovative and award-winning SaaS solutions enhance outcomes in human services. We continually expand and evolve the Casebook Platform, aiming to support more agencies and inspire industry-wide innovation.
At Casebook PBC, we are dedicated to fostering a multicultural, unprejudiced, and welcoming workplace where everyone feels included and valued. We believe that different perspectives, backgrounds, and experiences strengthen our ability to innovate and serve our clients effectively. Every employee is respected and empowered to contribute at their highest potential. Our commitment goes beyond providing opportunities—we actively create an environment where everyone has the support, resources, and recognition they need to thrive.
Job Description💡 Location: This is a remote US-based role. Candidates must be authorized to work in the US.
About the Engineering Team
At Casebook, our Engineering team drives innovation and efficiency across our technological infrastructure. This team of passionate experts collaborates with cross-functional teams to build seamless deployment pipelines, champion best practices, and stay at the forefront of emerging technologies. Their work ensures Casebook remains agile and adaptive in a rapidly evolving landscape.
Job Summary:
We are looking for a software/systems engineer with deep experience in building, testing, delivering enterprise cloud native software, and is committed to standing up a shippable product as part of a diverse and high-performing team that includes client stakeholders, other software engineers, designers, QA testers, release managers, product managers, and infrastructure engineers. The candidate is a clever problem solver, with a profound understanding of web technology, architecture and process and who is able to find consensus around workable solutions.
The candidate will have a lead role on an Agile development team and an ownership of Casebook Platform code repositories, internal engineering processes and helping improve engineering coding standards. Casebook Platform caters to all human services. The ideal candidate needs to have an engineering mindset, an exceptional appetite for cutting edge technological advances, and be enthusiastic about continuous learning. Casebook Platform follows cloud native architecture and software design patterns with state of the art Continuous Integration and Continuous Deployment modeling. Additionally, the candidate will collaborate with design and product teams which includes client-facing delivery and implementation of the Casebook Platform for small non-profit organizations to large scale state and local government projects.
What you’ll do (Responsibilities):
Provide technical leadership in the design, integration, implementation, and transition of enterprise SaaS human services system
Flexible design architectural approach to deliver configurability along the data creation, integrations, workflows, notifications, and data persistence
Understand and synthesize integration requirements, and develop recommendations based on business objectives, product roadmap, solution architecture and technical considerations
Contribute to the development of Casebook platform functionality using state-of-the-art frameworks and tools
Specify and troubleshoot API integrations in an ecosystem of multiple systems
Work closely with client stakeholders, partners, product managers, creative designers, platform architect, and other software engineers
Constantly learn and use leading-edge technologies
Implement a system that will address the needs of vulnerable populations
Contribute to the highest security, extensibility, reusability and testing standards in system architecture and software, interface, components, data structures, and algorithms specifications
Continuously introduce new AI tools and technologies to assist and enhance feature and functionality development, testing and approval
Qualifications
What You Have (Skills and Experience):
Experience building multi-tier web applications (Java preferred)
Experience building microservices
Experience utilizing OpenAPI standards to deliver RestFUL web services
Experience integrating external system based on OpenAPI standards
Extensive experience with React, TypeScript, MaterialUI, GraphQL, Java and Spring Boot
Experience with Apache Kafka, ElasticSearch, ElastiCache, PostgreSQL, Redis, S3, Redshift and others
Experience leading a major IT application implementation effort
Ability to synthesize information, remove roadblock, to deliver optimal solutions
Experience working with all teams within a SaaS focused organization
Must have a strong background in SaaS software engineering principles
Strong analytical and technical skills to identify critical issues, escalate them and drive them to resolution.
Experience in an agile software development project
Experience using a software version control system (e.g., Git) in a project with multiple developers committing to a shared repository
Experience with IT security architecture and best practices
Experience with software testing, including test planning, integration testing and load and performance testing
Experience with an automated build, automated release, and CI/CD automation
Bachelor’s degree in Computer Science or related field (or equivalent work experience)
💡 Why Join Casebook?
Great Place to Work Certified: We’re proud of our collaborative and supportive culture.
Competitive salary and benefits package.
Professional growth opportunities.
The chance to make a real difference by supporting those who help others.
💵 Compensation: $ 135,000 - 185,000 Salary + Bonus + Benefits + Equity
🎯 See Casebook in action - Demo of Casebook: https://play.goconsensus.com/ac9bc58df
Benefits & Additional Information
At Casebook PBC, we offer:
Fully funded medical, dental, and vision plans.
401(k) contributions.
Company shares
Generous paid time off to recharge and refresh.
Visa sponsorship for this role is currently not available.
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What We Do
Casebook is the creator of the next-generation platform for human services. Originally incubated as a project by the Annie E. Casey Foundation, Casebook created an innovative Software as a Service solution for child welfare and human services. The Casebook suite of business services was developed in close partnership with caseworkers and built for the human services sector. With years of experience helping agencies reimagine software, Casebook continues to help those that help others.
