Casebook PBC
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The Customer Success Manager at Casebook PBC is a strategic advisor to clients, responsible for onboarding new customers, guiding product configuration, evaluating business requirements, and maintaining customer relationships to drive adoption and retention.
Seeking an experienced Community Manager to establish and manage communities for customers, create engaging content, develop activities to foster engagement, address inquiries and feedback, identify key advocates, drive review activity, establish a Customer Advisory Board, and propose initiatives to enhance the function's impact.
Responsible for operating and updating legacy application and its dependencies, strong skills with AWS, Linux, Postgresql, and DevOps tools, configuration and management of infrastructure and deployment processes, monitoring and troubleshooting, contribute to decision making for application uptime, support data integrity processes.
Looking for a Full Stack Engineer - Level III to lead the design, integration, and implementation of enterprise SaaS human services system. Responsibilities include technical leadership, architectural design, API integrations, and collaboration with client stakeholders and product teams.