Why GMF Technology?
Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position at this time.
About the role:
The Lead for Apple Endpoint Management is responsible for the strategy, governance, engineering, and operational management of the GM Financial Apple ecosystem, including macOS and iOS devices, leveraging JAMF as the primary endpoint management platform. This role provides technical leadership and oversight to ensure secure, scalable, and user-centric deployment, configuration, and lifecycle management of Apple devices across the enterprise.
The position partners closely with infrastructure, security, networking, and end-user computing teams to deliver a high-performance, compliant, and frictionless user experience while aligning with enterprise standards and modernization initiatives.
Platform Ownership
- Lead design, implementation, and optimization of JAMF Pro for device management at scale
- Lead end-to-end management of Apple enterprise platforms including Apple Business Manager (ABM), MDM (Intune), and Apple service integrations
- Oversee automation, scripting (Bash/Python), and zero-touch deployment (DEP/ABM) strategies
- Manage application packaging, deployment, and updates via JAMF and enterprise app catalog
- Lead vendor management and roadmap alignment with Apple and JAMF
Device Lifecycle and Deployment
- Drive Apple device lifecycle management (procurement, provisioning, compliance, patching, retirement)
- Drive zero-touch deployment, provisioning, and configuration standards for Apple devices across the enterprise
Security and Compliance
- Establish and enforce security baselines, policies, and compliance controls for macOS/iOS
- Ensure integration with identity providers (e.g., Entra/Okta) and conditional access strategies
- Partner with cybersecurity to integrate endpoint protection, conditional access, and compliance frameworks
Operational Excellence
- Lead and mentor engineers and admins supporting Apple platforms
- Provide Tier 3 escalation support for complex Apple endpoint and JAMF-related issues
- Collaborate with VDI, identity (Azure AD/Entra), and MDM/UEM teams for cross-platform alignment
- Define SLAs, performance KPIs, and support models for Apple platforms
- Drive continuous improvement in device performance, reliability, and end-user experience
- Develop metrics, reporting, and continuous improvement initiatives for endpoint performance and user experience
What makes You an ideal candidate?
Skills and Knowledge
- Experience in endpoint management, with strong focus on Apple platforms
- Experience with JAMF Pro administration and architecture
- Expertise in macOS, iOS, Apple Business Manager (ABM), and device enrollment programs
- Experience with identity integration (Azure AD/Entra ID, Okta SSO, conditional access)
- Strong scripting/automation skills (Bash preferred)
- Knowledge of security frameworks and endpoint compliance standards
- Proven leadership experience guiding technical teams and driving enterprise initiatives
- Strategic thinking with hands-on technical depth
- Strong problem-solving and incident leadership (especially endpoint performance and user experience)
- Effective cross-functional collaboration across infrastructure and security teams
Experience & Education
- 5-7 years experience in Information Technology Pref
- 5-7 years experience with macOS, iOS, Apple Business Manager
- 5-7 years experience managing desktop applications Pref
- High School Diploma or equivalent Required
- Associate Degree
- Bachelor’s Degree in related field or equivalent work or military experience Preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
This position is not open to agency submissions
#GMFJobs #LI-Hybrid #LI-DW1
Skills Required
- Experience in endpoint management with a focus on Apple platforms (macOS/iOS)
- Administration and architecture experience with JAMF Pro
- Experience with Apple Business Manager (ABM) and device enrollment programs (DEP/zero-touch)
- Experience integrating MDM solutions (Intune) and UEM platforms
- Identity integration experience (Azure AD/Entra ID, Okta SSO) and conditional access
- Strong scripting and automation skills (Bash preferred, Python experience)
- Knowledge of security frameworks, endpoint compliance controls, and endpoint protection integration
- Proven leadership experience guiding technical teams and driving enterprise initiatives
- Experience driving device lifecycle management (procurement, provisioning, patching, retirement) and application deployment via JAMF
- High School Diploma or equivalent (Associate or Bachelors degree in related field preferred)
GM Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.
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Strong & Reliable Incentives — Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
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Leave & Time Off Breadth — Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
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Parental & Family Support — Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.
GM Financial Insights
What We Do
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
