Your Opportunity as the Lead, Enablement
The Lead, Enablement role will work closely with Managers, Directors and above in Sales, Marketing, Supply Chain, Information Services and others to support strategic communication, business process and capability development across many functions. This role demonstrates in-depth knowledge of key organizational interdependencies, acting as a liaison across teams to enhance business capabilities and strong execution of day-to-day duties. This role effectively identifies actions to address complex projects and challenges through process improvement and change management. This role is influential in creating, adapting and maintaining learning and development content to support all levels.
Location: Orrville, OH (Close proximity to Cleveland/Akron)
Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires
In this role you will:
Capability Development:
Influence the prioritization of projects to drive development of identified skillsets that advance capabilities within the supported organization
Create and maintain onboarding plans to support strong entry and transition within supported teams
Connect individuals and teams to development opportunities, identify gaps and promote areas of interest through Quarterly Learning Day or ad hoc training
Develop and deliver proprietary training content (in-person and virtually) through collaboration with subject matter experts, research and historical knowledge utilizing Articulate software and other tools
Assist with third-party vendor relationships
Business Process:
Drive results against complex strategic roadmap projects/activities while maintaining executional excellence of cyclical work
Own annual connected planning to support an efficient process while driving continuous improvement
Create and maintain effective process documentation (DAIOs) resources that are easy to navigate and informative to promote repeatable processes
Assist with enterprise events (NASM, Marketing University, Quarterly Business Reviews) as needed
Lead and develop change management plans and implement through change agents
Strategic Communication:
Collaborate with functional partners to elevate and streamline messaging to drive the business forward and funnel content through the appropriate channels (Smucker HUB, Marketing Central, C2, IS University)
Model best-in-class Ways of Working (Meeting Management, email, prioritization) and promote consistent processes/forums for information sharing
Raise continuous improvement recommendations across teams for senior leadership alignment
Enable collaboration through deep understanding of cross functional expertise and relationships
What we are looking for:
Minimum Requirements:
Bachelor’s degree
5+ years of relevant experience
Experience leading, creating and delivering training independently and/or with teams or external vendors
Experience leading or partnering on change management initiatives
Ability to work cross functionally and understand interdependencies among teams
Strong presence, influence, and facilitation skills
Excellent organizational and communication skills
Ability to work with and influence multiple levels and disciplines throughout the company
Excellent in MS Office365 (Outlook, SharePoint, Forms and the Office Suite)
AI productivity tools experience (preferred Copilot proficiency)
Ability to identify and communicate key messages
Detail and results oriented
Strong relationship building skills and support of others
Ability to lead and guide a team independently
Additional skills and experience that we think would make someone successful in this role (not required):
Knowledge of Workday or similar Learning Management Software (LMS)
Experience in Articulate or similar eLearning software
People management, coaching or mentorship experience
Ability to flow to the work and learn new subject areas quickly
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
Skills Required
- Bachelor's degree
- 5+ years of relevant experience
- Experience leading, creating, and delivering training independently, with teams, or with external vendors
- Experience leading or partnering on change management initiatives
- Ability to work cross-functionally and understand interdependencies among teams
- Strong presence, influence, and facilitation skills
- Excellent organizational and communication skills
- Ability to work with and influence multiple levels and disciplines throughout the company
- Excellent proficiency in Microsoft Office 365, Outlook, SharePoint, Forms, and the Office Suite
- Experience with AI productivity tools, preferably Microsoft Copilot
- Ability to identify and communicate key messages
- Detail-oriented and results-oriented approach
- Strong relationship-building skills and ability to support others
- Ability to lead and guide a team independently
- Knowledge of Workday or similar Learning Management Software
- Experience with Articulate or similar e-learning software
- People management, coaching, or mentorship experience
- Ability to adapt to changing work needs and learn new subject areas quickly
The J.M. Smucker Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The J.M. Smucker Co. and has not been reviewed or approved by The J.M. Smucker Co..
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Retirement Support — Retirement programs are described as strong, with a company 401(k) match, immediate vesting in some materials, and access to an Employee Stock Purchase Plan. These elements contribute to a favorable view of total compensation value.
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Parental & Family Support — Paid parental leave for all parents and on-site childcare at key locations signal a family-forward approach. Additional supports such as adoption assistance and pet-related leave reinforce this emphasis.
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Leave & Time Off Breadth — Paid time off, seasonal compressed schedules, and flexibility options are highlighted across materials. The ability to start with substantial PTO and buy additional time enhances perceived time-off breadth.
The J.M. Smucker Co. Insights
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.
