Lead Document Controller

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. 

About the role:

As a Lead Document Controller, you will play a key role in ensuring the smooth management of critical documentation within client operations. Acting as the primary point of contact for document control activities, you will oversee the validation, distribution, and management of both electronic and hard copy documents, ensuring compliance and effective information flow. You will lead and mentor a team of document controllers, providing system training and support to the business.

This role offers the opportunity to make impactful improvements to document control processes while ensuring that safety-critical documentation is efficiently managed and available when needed.

As a Lead Document Controller, you will:

• Serve as the Asset Document Control Focal Point, maintaining effective communication with clients
• Manage electronic document systems, validating contractor submissions, and facilitating review processes
• Oversee hard copy documentation storage, distribution, and archiving
• Audit controlled documents to ensure compliance and accuracy
• Identify and implementing process improvement opportunities
• Provide leadership and training to the document control team to enhance operational efficiency.

• Proven background in leading document control teams and creating an efficient working environment
• Advanced knowledge of engineering and design document types
• Extensive experience with Electronic Document Management Systems (EDMS) from an operator or vendor site
• Ability to ensure effective information flow between end users and management systems
• Experience managing hard copy documentation across onsite and offsite archive locations
• Proven ability to identify service improvement opportunities and initiate delivery mechanisms
• Excellent mentoring, organisational, and presentation skills
• Ability to provide regular updates to stakeholders and communicate effectively across all levels
• Experience managing assets through their lifecycle is beneficial

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.  

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.  In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. 

• Flexible working: Flexible work arrangements to support your work-life balance.  We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. 
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…. 

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. 

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. 

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