Director, Product Management (AI / ML)

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Hiring Remotely in Dallas, TX, USA
In-Office or Remote
Healthtech
The Role
About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

  • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
  • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
  • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
  • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
  • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
  • You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 


If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.


Lantern's hiring a Director, Product Management (AI/ML) to lead the development and execution of Lantern’s AI product strategy. This is a high-impact, individual contributor role for a senior product leader who thrives at the intersection of experimentation, strategy, and execution. You’ll partner closely with Engineering, Data Science, Clinical, and Commercial teams to identify, validate, and scale AI-powered solutions that drive measurable business and member outcomes.
What You’ll Do

  • Drive AI Strategy: Shape and evolve Lantern’s AI product roadmap in alignment with our enterprise AI governance and strategic priorities.
  • Lead Discovery & Experimentation: Identify high-impact opportunities for AI across intake, triage, member engagement, claims, and internal tooling. Design and run lean experiments and PoCs to validate value.
  • Own Execution: Translate validated opportunities into scalable product solutions. Define requirements, partner with engineering and data teams, and drive delivery.
  • Cross-functional Leadership: Collaborate with stakeholders across Product, Engineering, Clinical, and Commercial to ensure alignment and adoption.
  • Governance & Compliance: Partner with the AI SteerCo to ensure all AI initiatives meet Lantern’s standards for safety, security, ethics, and compliance.
  • Thought Leadership: Stay current on AI trends and technologies. Serve as a thought partner to the CPO and CTO on emerging opportunities and risks.

What We’re Looking For

  • A minimum of 7 years of product management experience, with at least 2 years focused specifically on AI/ML products or platforms.
  • Proven track record of shipping AI-powered features or tools that delivered measurable impact.
  • Strong technical fluency—able to collaborate deeply with engineers and data scientists.
  • Proven experience working on or budling large language models (LLMs), including agentic systems such as multi-step tool-using agents, autonomous workflows, or Retrieval-Augmented Generation (RAG) with decision logic. Previous experience should include other applied ML and/or NLP
  • Strategic thinker with a bias for action and experimentation.
  • Excellent communication and storytelling skills.
  • Experience in healthcare or regulated industries is a plus.

Why This Role Matters

AI is not a side project at Lantern—it’s infrastructure. This role is central to how we scale our platform, improve outcomes, and differentiate in the market. You’ll be joining a company that’s serious about AI, with executive sponsorship, a clear governance model, and a growing portfolio of use cases.

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short- & Long-Term Disability
  • Life Insurance
  • 401k with company match
  • Flexible Paid Time Off
  • Paid Parental Leave

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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The Company
HQ: Dallas, TX
121 Employees
Year Founded: 2011

What We Do

Headquartered in Dallas, Texas, Employer Direct Healthcare™ (EDH) is an innovative healthcare services company that provides high-quality, cost-effective solutions to self-insured employers through two core products, SurgeryPlus™ and CareCentral™. Whether it is SurgeryPlus or CareCentral™, our Care Advocates are the heart of our business. Beginning with the first time they call in, members are paired with a dedicated Care Advocate, who serves as their personal full-service healthcare concierge for as long as they are enrolled in our services. As experts on each of our members’ medical plans, our Care Advocates truly handle it all, from locating the best providers for a member’s specific needs, to coordinating any logistics and scheduling all of their appointments. SurgeryPlus™ is a valuable supplemental surgery benefit that transforms the way employers provide and pay for their employees’ planned medical procedures. With SurgeryPlus™, we pre-negotiate bundled rates for thousands of non-emergent surgical procedures, which allows us to generate significant savings for both employers and their employees. With this benefit, members have access to our full-service healthcare concierge services and our exclusive national network of 100% board certified physicians representing numerous specialties, including orthopedics, sports medicine, spine, general surgery, gastroenterology, women’s health/GYN, bariatrics, ear, nose and throat (ENT), cardiac and more. CareCentral™ is a full-service healthcare concierge service that is designed to assist members in understanding and navigating all of their healthcare decisions, from something as simple as answering a benefits-related question or locating a primary care provider, to something as complex as coordinating treatment for conditions such as cancer, transplants, chronic conditions, surgeries and more. When it comes to the ways CareCentral™ can assist members with their healthcare needs, the sky is the limit!

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