We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Lead Director, Pharmacy Growth and Incubation Growth will help shape and accelerate CVS Pharmacy’s growth agenda for 2027 and beyond by identifying, developing, and testing new opportunities for future scale. While immunizations will serve as the immediate priority growth area, this role is designed to develop and accelerate broader growth opportunities by strengthening customer engagement and retention, developing strategic partnerships inside and outside CVS health, and leading test-and-learn efforts that inform future expansion. Reporting to the Executive Director, this role operates at the intersection of strategy and execution. The person in this role will define where CVS should test and learn, lead pilots, assess results, and translate insights into clear recommendations and scalable growth strategies. This leader will bring strong external perspective, move quickly in ambiguous spaces, and accelerate progress across complex cross-functional workstreams.
Key ResponsibilitiesIdentify and shape new pharmacy growth opportunities for 2027+, prioritizing immunizations as the initial focus area
Build and advance growth strategies that strengthen customer engagement, retention, and long-term value creation
Define key questions and hypotheses and lead test-and-learn pilots/rapid learning efforts to inform investment priorities and scaling decisions
Drive growth through strategic partnerships across CVS Health and externally with health systems, providers, pharma, and third-party delivery partners
Translate insights into strategic recommendations and business cases, and lead cross-functional execution (Pharmacy, Marketing, Operations, DDAT, Legal, etc.) with urgency and accountability while developing a high-performing team and culture of innovation
Required Qualifications
10+ years of experience in strategy, consulting, business development, growth, innovation, or closely related roles.
Proven ability to lead complex initiatives end-to-end (strategy through execution) in matrixed environments
Demonstrated success turning ambiguous opportunities into structured plans, including defining and running pilots and delivering actionable recommendations
Experience in customer strategy, growth strategy, and/or go-to-market execution, including launching or scaling new products, services, or business models, plus partnership strategy (incubation, pilot design, scaling, and new growth initiatives)
Strong analytical, strategic, and financial acumen (including building business cases and evaluating growth opportunities using data, judgment, and market insight) paired with strong communication, influencing, cross-functional leadership, and talent development experience
Preferred Qualifications
Experience in healthcare and in at least one key part of the ecosystem, such as payer, provider, pharma, retail health, or closely related sectors
Understanding of how value is created across multiple healthcare stakeholders and how to navigate complexity across the ecosystem
MBA or advanced degree in business, public health, healthcare administration, or a related field
Education
Bachelors or equivalent experience required
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 10+ years of experience in strategy, consulting, business development, growth, innovation, or closely related roles
- Proven ability to lead complex initiatives end-to-end in matrixed environments
- Demonstrated success turning ambiguous opportunities into structured plans, including defining and running pilots and delivering actionable recommendations
- Experience in customer strategy, growth strategy, and/or go-to-market execution, including launching or scaling new products, services, or business models; partnership strategy (incubation, pilot design, scaling)
- Strong analytical, strategic, and financial acumen, including building business cases and evaluating growth opportunities using data, judgment, and market insight
- Strong communication, influencing, cross-functional leadership, and talent development experience
- Bachelor's degree or equivalent experience
- Experience in healthcare and in at least one key part of the ecosystem (payer, provider, pharma, retail health, or related sectors)
- Understanding of how value is created across multiple healthcare stakeholders and how to navigate ecosystem complexity
- MBA or advanced degree in business, public health, healthcare administration, or a related field
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
