We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
**Role will be hybrid if a person sits within 25 miles of an office**
Position Summary
This is a dynamic position on the Network Strategy and Provider Experience team supporting state and regulatory network‑related inquiries, filings, data requests, etc. This individual will be responsible for partnering with and leading engagement across Compliance and Regulatory Affairs to understand specific compliance requirements for their assigned region that impact Network, as well as national mandates such as Mental Health Parity (MHP) that have network implications. This includes understanding all associated network requirements and working with the local network leadership teams to ensure their awareness of requirements, drive alignment, and determine required actions to comply with regulatory mandates.
This position will support the production of the network exhibits required for state‑specific filings within their assigned region, which will include coordination and collaboration with teams that own the source data such as Provider Data Services (PDS) and the Network Government Services team. This role will also partner closely with the Commercial Regions Compliance ("MCCs") and local network teams across the region for all network filings and state regulatory‑related data requests to help ensure accuracy, completeness, and timeliness of submissions. This role serves as the primary point of accountability for network regulatory readiness and risk management within the assigned region.
Fundamental Job Components
Responsible for producing and overseeing the completion of network exhibits required for state‑specific network filings and ensuring they meet regulatory specifications
Coordinate and lead network responses and preparation for:
Regulator‑identified adequacy gaps, including analysis, justification narratives, alternative access filings (AADRs), and documented recruitment efforts
Market conduct exams, CMS audits, DOI exams, accreditation reviews (e.g., NCQA), and ad hoc regulatory inquiries
Ensure accurate, timely data submission, narrative responses, and supporting documentation across all required regulatory forums
Support and track corrective action plans, appointment wait time remediation, and mitigation strategies as needed
Participate in and provide network leadership representation for the network adequacy oversight committee
Partner with compliance, legal, and regulatory teams to ensure consistency and accuracy of guidance shared with network leadership teams
Serve as the primary network liaison and subject matter advisor for compliance and regulatory initiatives
Serve as Network's business area contact (BAC) and primary liaison for the Business Compliance Office (BCO) in support of mandate implementation
Foster a culture of regulatory compliance, accountability, transparency, and collaboration across network and partner teams
Required Qualifications & Experience
10+ years of experience within the healthcare industry.
3–5 years of experience supporting healthcare regulatory and compliance frameworks impacting provider networks.
Strong program leadership, organizational, and meeting facilitation skills.
Demonstrated ability to deliver executive-level communication, reporting, and stakeholder management.
Experience partnering cross-functionally with Legal, Compliance, Regulatory, Operations, and provider-facing teams.
Proven ability to translate complex requirements into clear, actionable guidance and scalable operational processes.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Teams).
Willingness and ability to travel as needed.
Preferred Qualifications
Working knowledge of provider network structures, data, and supporting systems.
Ability to interpret and apply regulatory requirements within a healthcare/network environment.
Strong cross-functional collaboration skills across diverse stakeholder groups.
Proven ability to deliver executive-level communication and influence decision-making.
Demonstrated strength in risk identification, mitigation, and problem-solving.
Experience driving change management initiatives and operational execution.
Familiarity with data and analytics platforms such as Alteryx, Dataiku, or similar tools.
Education
Bachelor’s degree preferred or a combination of professional work experience and education.
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 10+ years of experience within the healthcare industry
- 3-5 years supporting healthcare regulatory and compliance frameworks impacting provider networks
- Strong program leadership, organizational, and meeting facilitation skills
- Ability to deliver executive-level communication, reporting, and stakeholder management
- Experience partnering cross-functionally with Legal, Compliance, Regulatory, Operations, and provider-facing teams
- Proven ability to translate complex requirements into clear, actionable guidance and scalable operational processes
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Teams)
- Willingness and ability to travel as needed
- Working knowledge of provider network structures, data, and supporting systems
- Ability to interpret and apply regulatory requirements within a healthcare/network environment
- Strong cross-functional collaboration skills across diverse stakeholder groups
- Demonstrated strength in risk identification, mitigation, and problem-solving
- Experience driving change management initiatives and operational execution
- Familiarity with data and analytics platforms such as Alteryx, Dataiku, or similar tools
- Bachelor's degree preferred or combination of professional work experience and education
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
