We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As the Lead Director of Human Resources Strategy for Pharmacy & Consumer Wellness HR team, you will partner to develop and execute on effective Human Resource initiatives that help drive the HR strategy for our Pharmacy and Consumer Wellness (PCW) team. Lead Director of PCW HR Strategy will serve as a strategic advisor and thought partner to the PCW Senior Vice President Human Resource Business Partner and her direct leadership team, who support the HR needs of over 200,000 CVS Health colleagues. The candidate will report directly to the Executive Director, HR Strategy and Chief of Staff, PCW.
In this role, the Lead Director of PCW HR Strategy will be a key player in building out the strategy and executing on the processes that enable our team to attract, develop and retain colleagues to PCW who bring our purpose to life. The Lead Director will lead key initiatives as well as special projects in collaboration with HR Business Partners, Center of Excellence partners, HR Shared Services, and leaders across our business segments. You will partner closely with Center of Excellence partners to create tools and operating routines that help ensure our HR business partners have what they need to successfully support our colleagues and business leaders. The candidate will have a strong work ethic and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company’s business, as well as significant interaction with all the business leaders.
To successfully contribute to the HR strategy and growth, the Lead Director is specifically responsible for:
Strategy Development and Execution: Partner with HR Leadership to develop and execute both long- and short-term strategic plans for PCW. Help create and drive a cadence and process by which the team and key business partners measure and review progress against our key priorities.
Project Management and Support: Coordinate and drive planning, execution and implementation of HR cross functional, critical, and high impact projects that align to our key strategic pillars.
Business Consultant: Ability to identify key stakeholders and convey knowledge of their business to build trust and understand the leader’s objectives. Ability to provide valuable business insights that can help influence the leader to make informed decisions. Strong ability to work towards solutioning with the leader and create a step by process for the desired outcome.
Collaborative Problem Solving: Actively engage key partners in collaborative problem solving to drive decision making. This collaborative approach fosters a sense of ownership and ensure HR priorities well-integrated into the overall business strategy.
Trusted Advisor: Ability to position yourself as a trusted advisor to both HR and business leaders by demonstrating expertise and providing valuable insights on HR matters.
HR Metrics and Reporting: Partner with analytics teams to create views and routines to ensure the HR team has the data and tools to help monitor progress, assess complex problems, and deliver sustainable solutions. Must be comfortable compiling, analyzing, and presenting data.
Process Improvement: Challenge partners to think differently regarding HR and operational issues. Act as a thought partner and model creative problem-solving to impact business decisions.
Engagement: Help drive colleague engagement across the PCW HR and PCW team by ensuring we have the right touch points and cadence of communications with our colleagues. Help develop and move forward Engagement plans that are rooted in colleague feedback and data to help foster a best-in-class culture.
Required Qualifications
10+ years Human resources, Strategy, or Project Management experience or equivalent in another similar field
Preferred Qualifications
Strong work ethic
Strategic Agility
Strong Communication Skills
Executive Presence and Influence
Analytical/Data Mindset
Significant project management or consulting experience
Prior leadership experience
15+ years Human Resources, Strategy, or Project Management experience
Education
Bachelors degree required; Masters degree preferred
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
