We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
We’re seeking a Lead Director to join the Corporate Compliance Market Conduct Exam team. In this role, you’ll oversee and support market conduct exams from state regulators, working closely with internal teams to gather information, prepare responses, and ensure the company meets all regulatory expectations.
- Lead planning and execution of compliance initiatives.
- Implement policies and processes that support strong compliance practices.
- Manage team operations, including budget, staffing, and performance.
- Drive improvements in systems, reporting, and automation related to exam work.
- Coordinate market conduct exams across business areas and with Legal.
- Serve as the main point of contact for state regulators and third‑party auditors.
- Ensure accurate, timely collection and delivery of exam materials.
- Oversee responses to exam findings and corrective action plans.
- Maintain strong documentation of all exam-related work.
- Advise on compliance standards to reduce regulatory risk.
- Partner with a variety of Aetna business areas and other internal teams including Legal to coordinate market conduct exams.
- Develop and maintain risk assessments, auditing, and monitoring processes.
- Guide cross‑functional partners in responding to regulatory requests.
- Communicate compliance expectations and drive ethical decision-making across the organization.
- 10+ years in Compliance, Regulatory, Legal, or Market Conduct Exam roles including experience with Health Care Benefits.
- Strong analytical, verbal, and written communication skills.
- Proven experience leading cross-functional teams and projects.
- Ability to influence decisions across all organizational levels.
- Skilled at escalating risks appropriately.
- Experience in auditing or market conduct exams within healthcare, managed care, or PBM.
- Experience as a state market conduct examiner.
- Background in project management and developing audit or corrective action plans.
- Experience working directly with regulators or auditors.
- Law degree (JD).
- Bachelor’s degree OR equivalent experience.
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 03/27/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
