Lead Digital Product Owner

Posted 6 Days Ago
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Charlotte, NC, USA
Hybrid
119K-187K Annually
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead the day-to-day delivery for one to two Agile teams supporting the Integrated Agent Desktop Banker Profile application. Own backlog readiness, prioritize work, translate strategy into actionable stories, ensure quality/UAT and compliance, coordinate dependencies across teams, influence digital strategy, and lead cross-functional delivery to meet enterprise outcomes.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Lead Digital Product Owner in our Branch Systems & Technology as part of Consumer Technology. Learn more about the career areas and business divisions at wellsfargojobs.com.
The Integrated Agent Desktop (IAD) product is modernizing how customer facing employees serve our customers, designed to simplify how bankers, tellers, and customer service agents access systems, authenticate customers, and complete servicing workflows.
An integral part of this IAD product portfolio includes the Banker Profile application, a critical employee tool that enables managers and groups to manage their direct reports' authorities as prescribed by their respective lines of business processes. Key data maintained in this application is team member information, authority limits, certifications, assigned portfolios and contact information for 30+ enterprise groups.
The L1 Product Owner is responsible for owning and managing the day-to-day delivery execution for one to two agile delivery teams. This role ensures that team backlogs are well-defined, prioritized, and ready for delivery, and that completed work meets defined acceptance criteria, quality standards, and control requirements.
The L1 Product Owner serves as the team-level business authority, enabling predictable delivery while balancing business outcomes, technical dependencies, risk considerations, and regulatory requirements.
In this role, you will:
  • Lead the development and execution of complex digital business plans, programs, and initiatives with enterprise-wide impact, incorporating Agile delivery practices such as backlog readiness, stakeholder alignment, and measurable delivery outcomes.
  • Act as a key participant in large-scale planning efforts, partnering across product, technology, UX, and operations to support integrated delivery, dependency management, and aligned sequencing of work.
  • Review and analyze complex digital strategy related to product, functionality, and experience areas, translating strategic intent into clear priorities, delivery plans, and actionable backlog items.
  • Influence digital strategy for the business line through in-depth evaluation of multiple factors, including emerging technologies, user feedback, delivery insights, and unprecedented or intangible considerations.
  • Make informed decisions impacting digital strategy for product, functionality, and experience areas, applying strong understanding of business objectives, policies, procedures, compliance requirements, and risk considerations throughout execution.
  • Lead and guide a broad team of digital professionals to meet deliverables and drive new initiatives, serving as a key decision maker during Agile execution, supporting delivery ceremonies, leveraging approved GenAI tools, and collaborating with peers and senior leaders to achieve shared goals.
  • Support L2 product area in alignment with L3 product line and leadership priorities, including when they change.
  • Clear, leadership-ready communication style, with ability to connect delivery to outcomes with concise narratives.
  • Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
  • Act as key participant in large-scale planning
  • Review and analyze complex digital strategy for product/functionality/experience area
  • Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
  • Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
  • Lead a broad team of digital professionals to meet deliverables and drive new initiatives
  • Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
  • Potentially lead projects, teams or serve as a peer mentor
Required Qualifications:
  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience as a product manager or product owner
  • 5+ years of experience as part of an agile delivery team
Desired Qualifications:
  • Branch banking experience
  • Deep experience operating in Agile delivery environments, with strong ownership of backlog management, prioritization, sequencing, and maintaining delivery readiness aligned to product objectives.
  • Demonstrated expertise in Agile planning and refinement practices, including leading backlog refinement sessions, ensuring Definition of Ready standards, and supporting predictable sprint execution.
  • Strong capability in writing and refining user stories and acceptance criteria, partnering closely with analysts and delivery teams to ensure clarity, testability, and alignment with business outcomes.
  • Hands-on delivery leadership within Scrum or Agile teams, acting as the primary business decision maker during sprint planning, execution, reviews, and retrospectives.
  • Proven experience coordinating across Agile teams and stakeholders, actively managing dependencies, sequencing, and cross-team alignment to support integrated delivery.
  • Working knowledge of Agile quality, risk, and control expectations, including UAT participation, defect prioritization, and adherence to governance, regulatory, and audit requirements.
  • Comfort leveraging modern, AI-enabled Agile ways of working, using approved tools to improve backlog quality, story definition, and delivery efficiency while communicating clearly with business and technology partners.
  • Clear, leadership-ready communication style, with ability to connect delivery to outcomes with concise narratives.
Job Expectations:
  • Visa sponsorship is not available for this position
  • Ability to work onsite at the one of the posted locations
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $187,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
11 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 5+ years of digital product management experience
  • 5+ years of experience as a product manager or product owner
  • 5+ years of experience as part of an agile delivery team
  • Ability to work onsite at one of the posted locations
  • Branch banking experience
  • Deep experience operating in Agile delivery environments, backlog management, prioritization, sequencing, and delivery readiness
  • Experience writing and refining user stories and acceptance criteria
  • Hands-on delivery leadership within Scrum or Agile teams
  • Proven experience coordinating across Agile teams and managing dependencies
  • Working knowledge of Agile quality, risk, and control expectations, including UAT and governance
  • Comfort leveraging modern, AI-enabled Agile tools and ways of working
  • Clear, leadership-ready communication style

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
  • Parental & Family Support Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
  • Healthcare Strength Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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