Wells Fargo is seeking a strategic and results-driven Lead Digital Product Manager in our Branch Channel Management Product Line. This role will drive the development and optimization of digital products with a strong focus on tablet and moble product development. This role will lead cross-functional teams to deliver innovative solutions that streamline operations, enhance user experience, and support Consumer Small and Business Banking.
In this role, you will:
- Product Strategy & Vision
- Define and communicate a clear product vision and roadmap aligned with business goals.
- Identify opportunities to improve and automate business processes using digital tools.
- Agile Product Management
- Lead Agile ceremonies (backlog grooming, sprint planning, reviews, retrospectives).
- Author user stories, lead story refinement, and manage product backlogs, ensuring alignment with stakeholder needs and technical feasibility.
- Collaborate with Scrum Masters, developers, UX designers, and Engineer teams to deliver high-quality features.
- Business Process Workflow Optimization
- Analyze current-state workflows and identify areas for improvement or automation.
- Partner with business analysts and process owners to design future-state workflows.
- Translate business requirements into functional specifications and user stories.
- Stakeholder Engagement
- Act as the primary liaison between business units, IT, and external vendors.
- Facilitate workshops, demos, and training sessions to ensure stakeholder alignment and adoption.
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience supporting products within the Financial Services industry, ideally with direct exposure to Branch Banking operations, customer journeys, and frontline employee tools.
- Proven experience with tablet and moble product development
- Comfortable working with technical teams, but primarily focused on business value, user experience, and stakeholder outcomes rather than deep technical implementation
- Proven ability to act as a bridge between business and technology, facilitating communication and alignment across diverse teams.
- Excellent communication, leadership, and stakeholder management skills
- Deep knowledge of Agile frameworks (Scrum, SAFe, Kanban)
- 3+ years of experience working with Agile technology development including experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence or Jira
- This position offers a hybrid work schedule
- Required location(s) listed below. Relocation assistance is not available for this position.
- This position is not eligible for Visa sponsorship
- Charlotte, NC
- Columbus, OH
- San Francisco, CA
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
30 Oct 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Top Skills
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.0 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations.
Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us!
Are you looking for more? Find it here.
At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2025 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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