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Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead product strategy and roadmap for enterprise authentication and customer access platforms. Drive consolidation, modernization, and integrations across IAM, authentication, authorization, fraud prevention, and secure access. Partner with engineering, architecture, cybersecurity, risk, and business stakeholders to deliver scalable, secure, customer-focused capabilities and influence senior leadership.
Summary Generated by Built In
Wells Fargo is seeking a Lead Digital Product Manager to join our Digital Capabilities - Channel Utilities team. This team owns critical authentication and customer access capabilities that enable secure, seamless experiences for millions of commercial clients across Wells Fargo's digital ecosystem. As a product leader, you will help shape the future of authentication, authorization, identity, and access management by driving modernization initiatives, platform consolidation efforts, fraud prevention capabilities, and third-party integration strategies.
This is a highly visible role for a well-rounded product manager who enjoys operating across business, technology, cybersecurity, risk, and customer experience. You will partner closely with engineering, architecture, fraud, and enterprise stakeholders to evolve a unified authentication platform while balancing security, scalability, client experience, and operational efficiency.
If you're someone who thrives in complex environments, can quickly connect business needs to technical solutions, and enjoys owning enterprise-scale capabilities, this role offers the opportunity to make a significant impact across the organization.
In this role, you will:
333 Market St, San Francisco CA
11601 N Black Canyon Hwy, Phoenix AZ
2700 S Price Rd, Chandler AZ
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
16 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
This is a highly visible role for a well-rounded product manager who enjoys operating across business, technology, cybersecurity, risk, and customer experience. You will partner closely with engineering, architecture, fraud, and enterprise stakeholders to evolve a unified authentication platform while balancing security, scalability, client experience, and operational efficiency.
If you're someone who thrives in complex environments, can quickly connect business needs to technical solutions, and enjoys owning enterprise-scale capabilities, this role offers the opportunity to make a significant impact across the organization.
In this role, you will:
- Define and execute product strategy, roadmap, and modernization initiatives for enterprise authentication and customer access capabilities.
- Lead efforts to consolidate legacy authentication solutions into a unified platform that improves scalability, maintainability, and client experience.
- Drive innovation across authentication, authorization, fraud prevention, identity verification, and secure customer access experiences.
- Partner with technology, cybersecurity, risk, architecture, and business teams to prioritize investments and deliver high-impact capabilities.
- Own product backlogs, priorities, roadmaps, and delivery plans while balancing customer needs, security requirements, and platform risk.
- Identify opportunities to streamline integrations with internal partners and third-party platforms, creating more efficient and scalable solutions.
- Evaluate emerging technologies, industry trends, and best practices related to identity, authentication, and access management.
- Influence senior leaders and cross-functional stakeholders to align on product vision, strategic priorities, and business outcomes.
- Serve as a trusted subject matter expert across multiple capabilities, helping teams solve complex business and technology challenges.
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 5+ years enterprise platforms or shared services experiences.
- Experience owning or supporting identity and access management (IAM), authentication, authorization, customer access, fraud prevention, cybersecurity, or related platform capabilities.
- Strong ability to navigate between business strategy and technical execution while influencing diverse stakeholder groups.
- Experience partnering with engineering and architecture teams to deliver complex platform, API, integration, or modernization initiatives.
- Proven ability to manage product roadmaps, backlogs, priorities, dependencies, and cross-functional delivery efforts.
- Experience evaluating tradeoffs among customer experience, security, risk, scalability, and operational efficiency.
- Strong analytical, problem-solving, and strategic thinking skills.
- Experience working in Agile product environments.
- Experience with authentication technologies, identity platforms, access management, single sign-on (SSO), MFA, passkeys, biometrics, customer onboarding, or digital security solutions.
- Experience leading platform consolidation, modernization, or large-scale transformation initiatives.
- Background in financial services, technology, cybersecurity, SaaS, telecommunications, healthcare, or other highly regulated industries.
- Ability to quickly develop expertise across multiple product domains and serve as a trusted advisor to stakeholders.
- Passion for building secure, scalable digital capabilities that improve both customer experience and business outcomes.
333 Market St, San Francisco CA
11601 N Black Canyon Hwy, Phoenix AZ
2700 S Price Rd, Chandler AZ
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
16 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 5+ years of digital product management experience
- Experience owning or supporting identity and access management (IAM), authentication, authorization, or related platform capabilities
- Experience with enterprise platforms or shared services
- Experience partnering with engineering and architecture teams to deliver complex platform, API, integration, or modernization initiatives
- Proven ability to manage product roadmaps, backlogs, priorities, dependencies, and cross-functional delivery efforts
- Experience evaluating tradeoffs among customer experience, security, risk, scalability, and operational efficiency
- Strong analytical, problem-solving, and strategic thinking skills
- Experience working in Agile product environments
- Experience with authentication technologies such as SSO, MFA, passkeys, biometrics, or identity platforms
- Experience leading platform consolidation, modernization, or large-scale transformation initiatives
- Background in regulated industries (financial services, healthcare, telecom, SaaS, or cybersecurity)
Wells Fargo Compensation & Benefits Highlights
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Retirement Support — Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
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Parental & Family Support — Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
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Healthcare Strength — Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.
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The Company
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
