- Lead customer discovery and translate business goals into clear technical plans, milestones, and success metrics.
- Own strategic enterprise deployments from pilot through production, with a target deployment timeline of 30-90 days.
- Build production integrations across customer data warehouses, CRMs, identity providers, approval workflows, and internal systems.
- Develop agentic AI applications using LLMs, RAG, tool calling, structured outputs, and multi-step workflows.
- Design evaluation frameworks, golden datasets, monitoring, and quality controls for customer-specific use cases.
- Manage executive and technical stakeholders, communicate risks, and lead customer enablement and change management.
- Partner with Product and Engineering to convert customer needs into reusable product features.
- Mentor FDEs, define delivery standards, and help establish the team’s hiring and operating playbook.
- Support production systems, troubleshoot incidents, and ensure solutions remain secure, reliable, and maintainable.
Requirements
- 10+ years of experience building and shipping production software.
- Strong experience with Python, TypeScript, Go, Java, or Rust; Python is preferred.
- Hands-on experience building production LLM or agentic AI applications.
- Experience with RAG, prompt design, tool calling, agent orchestration, embeddings, and vector databases.
- Strong knowledge of APIs, data pipelines, SQL, cloud platforms, Docker, and enterprise integrations.
- Familiarity with authentication and identity technologies such as OAuth, SAML, SSO, SCIM, Okta, or Microsoft Entra ID.
- Experience working directly with enterprise customers and managing complex, multi-stakeholder relationships.
- Ability to explain technical decisions in terms of business value, cost, risk, and delivery timelines.
- Strong written communication, problem-solving, and stakeholder-management skills.
- Experience mentoring engineers or leading complex technical engagements.
Benefits
- Competitive salary and benefits package.
- Work with experienced product and engineering leaders.
- Opportunities for learning, mentorship, and career growth.
- A chance to make a real impact across diverse, innovative projects.
Skills Required
- 10+ years of experience building and shipping production software
- Strong experience with Python, TypeScript, Go, Java, or Rust
- Python proficiency
- Hands-on experience building production LLM or agentic AI applications
- Experience with RAG, prompt design, tool calling, agent orchestration, embeddings, and vector databases
- Strong knowledge of APIs, data pipelines, SQL, cloud platforms, Docker, and enterprise integrations
- Familiarity with OAuth, SAML, SSO, SCIM, Okta, or Microsoft Entra ID
- Experience working directly with enterprise customers and managing complex, multi-stakeholder relationships
- Ability to explain technical decisions in terms of business value, cost, risk, and delivery timelines
- Strong written communication, problem-solving, and stakeholder-management skills
- Experience mentoring engineers or leading complex technical engagements
What We Do
Looking for a self-managed professional team to help take your technology and product strategy to the next level? From leadership consulting to hands-on software delivery, we can support you in many ways. 1. Mobile, Web, Backend Software Development 2. Technology Infrastructure Solutions 3. Technology Scaling Solutions 4. Adopting Emerging Tech like Artificial Intelligence 5. Product & Technology Leadership Our custom software development services specialize in end-to-end product development. With a team of experienced professionals, we can help you navigate the complex world of technology and bring your vision to life. We offer on-demand product leadership and strategic guidance to help your business excel without the full-time commitment of a Chief Product Officer. Our team of experienced product experts works closely with you to understand your unique needs and craft tailored product strategies that align with your business objectives. We provide on-demand technical leadership and expertise to help your business scale and innovate without the full-time commitment of a Chief Technology Officer. As your tech leader, we focus on driving your technology strategy, optimizing your software architecture, and fostering a culture of innovation to propel your business forward. Let us be your go-to resource for all things product and technology. Contact us to learn more about how we can help your business succeed.
