Principal Design Engineer - AI Agentic

What you can expect

You will create and implement AI-driven experiences within Zoom, handling everything from concept to production. This role involves full ownership, not merely creating mockups or writing CSS. Collaborate closely with design and engineering leaders to shape scalable, impactful solutions. Work progresses quickly, delivering to millions of users within weeks. Excellence is valued across all aspects, including interaction design, motion, layout, and code. Attention to detail and a focus on quality are essential. If precision and thoughtful design matter to you, this opportunity aligns perfectly with your expertise and passion for crafting exceptional user experiences.

About the Team

We're the team behind Zoom's agentic features. We design and build intelligent, autonomous experiences that help people get more done before, during, and after their collaborative work. Think conversational AI, proactive assistance, task automation, contextual intelligence. The team is small, flat, and opinionated. We don't believe in handoffs; we believe in making. We ship fast, prototype constantly, and hold each other to a high bar for both design quality and code quality. We work sholder-to-sholder with the ML engineers to translate what's technically possible into experiences that feel intuitive and trustworthy.

Responsibilities

• Designing and building, end-to-end: Create production-quality UI for agentic AI experiences, from interaction frameworks and motion systems down to pixel-level polish in code.

• Owning critical user journeys: Take features from concept through prototype, implementation, and iteration, with full ownership at every stage.

• Prototyping at speed: Rapidly build functional prototypes to validate ideas before full implementation, reducing the gap between idea and testable artifact to hours, not days.

• Solving novel interaction problems: Define patterns for autonomous task execution, multi-step workflows, trust calibration, and progressive disclosure in non-deterministic systems.

• Pushing boundaries through technical innovation: Surface new possibilities from the engineering side back into design, not just execute existing specs.

• Evolving shared systems: Contribute to component libraries, design tokens, and tooling that accelerate the entire team.

• Shaping product direction: Partner with product, research, and leadership to influence what we build and why.

• Bridging design and engineering: Translate design intent into technical decisions and ensure every interaction feels intentional in production.

What we’re looking for

• Need to be equally comfortable in Figma and a code editor. You move fluidly between the two, using whichever tool best serves the problem.

• Have good knowledge on front-end engineering skills (React, TypeScript, CSS, animations) alongside a sharp eye for visual design and interaction detail.

• Possess 8+ years of experience designing and building complex software products, with demonstrated work on AI/ML, developer tools, or similarly technical domains.

• Think systematically to understand how individual features integrate into broader user experience and technical architectures.

• Demonstrate experience defining design direction for new product areas where patterns didn't yet exist, and shipped the implementation yourself.

• Possess meticulous attention to craft by focusing on details, motion, timing, and interaction, while writing clean and maintainable code to complement it.

• Have experience designing for non-deterministic systems: you understand trust calibration, progressive disclosure, and user control when outputs aren't predictable.

• Have portfolio that shows both design thinking and technical execution, not just one or the other.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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