What you’ll do
Your key accountabilities will include
Lead analytical work on high-value opportunities, collaborating with product teams, business stakeholders and data scientists to deliver evidence that supports better decisions.
Translate complex or ambiguous business questions into clear analytical objectives, success measures and decision-focused analysis plans.
Conduct deep exploratory and diagnostic analysis to understand performance, identify drivers and uncover opportunities to create measurable business value.
Design and apply appropriate approaches, including statistical modelling, experimentation and quasi-experimental methods, to test hypotheses, evaluate initiatives and quantify their impact.
Coach and develop analysts while helping shape analytical standards, best practice and capability across M&S.
Who you are
Your skills and experience will include
Commercially curious, with strong analytical problem-solving skills and the ability to focus analysis on the questions and decisions that create business value.
Strong statistical expertise, with experience selecting, applying and interpreting appropriate methods to draw robust conclusions from complex, imperfect real-world data.
Sound analytical judgement, including the ability to assess the strength of evidence, recognise uncertainty and potential bias, and communicate appropriate limitations.
A clear and persuasive communicator who can translate complex analysis into practical recommendations for senior and non-technical stakeholders.
Experience using at least one data-focused programming or analytical language, such as Python, R, PySpark or similar.
What's in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days!
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#hybridrole #LI-hybrid #LI-HB1
Skills Required
- Strong statistical expertise, including selecting and interpreting appropriate methods
- Experience designing and applying experimentation and quasi-experimental methods
- Proficiency in at least one data-focused programming or analytical language (Python, R, PySpark or similar)
- Ability to translate complex business questions into clear analytical objectives and decision-focused plans
- Experience conducting deep exploratory and diagnostic analysis to identify drivers and opportunities
- Strong analytical judgment, ability to assess evidence strength, recognise bias and communicate limitations
- Clear and persuasive communication skills for senior and non-technical stakeholders
- Experience coaching, developing analysts and shaping analytical standards and capability
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
