Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
This role is critical to maintaining our position at the forefront of the debt sector. The key to our success has been the high quality and flawless execution of debt recovery strategies for our clients and the ability to constantly innovate, demonstrating short and long term value.
The Lead Debt Recovery Performance Analyst is responsible for driving continuous improvement in debt recovery strategies. You will be part of a high performing team delivering market-leading services, and making a meaningful impact on client outcomes.
What you'll doStrategy & Innovation: Devise and execute superior portfolio strategies to optimise liquidation and collections while driving a "test and learn" agenda for new data and strategies.
Stakeholder Engagement: Act as a key point of contact for clients and internal partners (Supplier Management, Operations) to communicate performance and influence strategic objectives.
Portfolio Oversight: Manage all aspects of the performance of client portfolios, ensuring the effective handling of a range of customer statuses, including early to late-stage arrears and personal insolvencies, as applicable.
Process Optimisation: Identify and implement efficient solutions to automate processes and enhance product developments through rigorous testing and validation.
Reporting & Insight: Own the development and delivery of Management Information (MI) that provides deep insight to internal and external stakeholders and identifies opportunities for improvement.
Financial Performance: Support the management team in forecasting and communicating the business's financial performance while identifying revenue opportunities through portfolio deep dives.
Operational Support: Provide analytical support to Relationship and Operational teams to ensure the delivery of exceptional service to clients.
Data Integrity: Responsible for the reconciliation of data between multiple sources to ensure accuracy and high-quality output.
Analytical Expertise: Exceptional analytical and problem-solving skills with a high degree of rigour and the ability to translate business objectives into an analytical agenda.
Industry Background: Proven experience working in a high-performing Collections or Recoveries environment.
Technical Proficiency: Advanced experience with data set manipulation and database environments such as SQL.
Numeracy & Precision: Exceptional numeracy skills with a meticulous attention to detail.
Communication & Influence: Strong interpersonal skills with the confidence to influence stakeholders at the highest levels and effectively communicate complex analytical insights.
Delivery: Experience delivering high-quality output within tight deadlines.
Advanced Technical Skills: Experience using Python for data manipulation and advanced analytics. Familiarity with Google workspace tools.
Academic Background: A BA/BSc (2:1 or higher) in Mathematics, Statistics, or another numerically focused degree.
Broad Financial Context: Prior experience within the wider Financial Services sector.
People Management: Prior experience of managing a small team to deliver analytical insights and data-informed initiatives
The Perks of being a Equifax Employee?
We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!
We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
GBR-NottinghamFunction:
Function - Data and AnalyticsSchedule:
Full timeSkills Required
- Proven experience in a Collections or Recoveries environment
- Advanced experience manipulating datasets and working with database environments such as SQL
- Exceptional analytical and problem-solving skills with rigour translating business objectives into analytics
- Exceptional numeracy and meticulous attention to detail
- Strong interpersonal skills with ability to influence senior stakeholders and communicate complex insights
- Experience delivering high-quality output within tight deadlines
- Ability to reconcile data between multiple sources to ensure accuracy
- Experience using Python for data manipulation and advanced analytics
- Familiarity with Google Workspace tools
- BA/BSc (2:1 or higher) in Mathematics, Statistics, or numerically focused degree
- Prior experience within wider Financial Services sector
- Prior people management experience leading a small analytical team
Equifax Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equifax Inc. and has not been reviewed or approved by Equifax Inc..
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Retirement Support — Savings programs include a 401(k) with company matching and, in some contexts, profit-sharing or pension components. These are described as solid parts of the total package.
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Parental & Family Support — Programs include paid parental leave for birth and non-birthing parents and adoption assistance. Company materials highlight these benefits as part of a family-supportive offering.
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Flexible Benefits — Multiple medical plan choices, dental and vision options, FSAs/HSAs, and voluntary supplemental coverages enable customization. The company publishes plan summaries and SPDs to help compare cost and coverage by location and tier.
Equifax Inc. Insights
What We Do
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.
