Lead - Data Operations - Automation & Transitions

Posted 2 Months Ago
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Coimbatore, Tamil Nadu, IND
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Leads global data operations, automation, transitions, quality assurance, SLA delivery, process optimization, and team development. Manages teams across geographies, establishes workflows, KPIs, training plans, and scorecards, and drives data transformation initiatives with technology, project management, and data science partners. Analyzes datasets and processes to identify anomalies, bottlenecks, automation opportunities, and quality improvements. Requires strong financial services knowledge and experience with Python, SQL, Excel, Power BI, ML, or RPA.
Summary Generated by Built In
Your Team Responsibilities

The MSCI Sustainability & Climate Data Collection team acquires sustainability and climatedata at scale, quality-assures what it collects, and maintains high data quality across every datasetfeeding MSCI's ESG products. This role delivers initiatives within the S&C transformation agenda,centred on large-scale collection and taking ownership of the collection transformation project withthe team and internal stakeholders.

Your Key Responsibilities
  • Drive insightful researchSource, analyse and process global company disclosures using generative AI.
  • Unlock the power of informationWork across annual reports, websites, quantitative feeds, crawlers and news to create actionableintelligence.
  • Rethink data collection with AIDesign AI-assisted, scalable models for multi-channel sourcing and full issuer coverage.
  • Automate and scale methodologiesBuild collection methods that turn unstructured data into structured insight through AI-driven"electronification".
  • Build next-generation extraction modelsBuild and refine generative AI extraction models for accuracy, efficiency and performance.
  • Lead and optimise AI agentsGuide AI agents and act as the validation layer, sharpening output through expert feedback.
  • Shape the future of data operationsPartner with technology and transformation teams to design and engineer data workflows.
  • Improve quality and efficiencyStrengthen data quality diagnostics, reduce manual intervention and raise operational efficiency.
  • Collaborate for impactDefine data needs and quality control frameworks with internal and downstream teams.
  • Engage with companies and clientsProcess company feedback, answer client queries and support a transparent, data-driven ecosystem.
Your skills and experience that will help you excel
  • Bachelor's degree in Finance, Economics, Business, Engineering, Science, Environmental Science, Data Science or a related field.
  • 7–12 years in large-scale data collection, research, data operations or supply-chain analysis. Climate or sustainability a plus
  • A track record of leading projects to completion with stakeholders and team members.
  • At least 4 years of people management experience, evidenced on paper. Required
  • Applying GenAI and LLMs to extraction, summarisation, classification or workflow automation, including prompt-based workflows and model evaluation.
  • Familiarity with AI agents, retrieval-augmented generation (RAG) or ML-assisted quality. Required
  • Hands-on Python for automation, web scraping, API integration, data cleaning and high-volume processing.
  • Working knowledge of SQL and comfort with large datasets.
  • A strong analytical mindset for interpreting complex corporate disclosures and drawing out supply-chain insights.
  • Excellent written and verbal communication in English.
  • Effective collaboration with global teams across time zones and cross-functional partners.
About MSCI

What we offer you

  • Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
  • Flexible working arrangements, advanced technology, and collaborative workspaces.
  • A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
  • A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
  • Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
  • Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
  • We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [email protected] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.


To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.


Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Skills Required

  • 10+ years of experience in operations, team management, process optimization, project management, and change management
  • 5+ years of people management experience, including leading teams and driving performance
  • Strong analytical skills and attention to detail
  • Interest and experience in analyzing data, process flows, and quality-focused operations
  • Experience improving processes or implementing automation using Python, machine learning, or robotic process automation, or demonstrated interest in learning these areas
  • Advanced Microsoft Excel skills
  • Experience with visualization tools such as Power BI
  • Ability to work independently in unstructured environments as a self-starter and solutions-focused professional
  • Ability to work across teams, hierarchies, functions, and global geographies
  • Experience in financial, technology, or business analysis domains
  • Strong financial services knowledge and experience
  • Experience using Python or SQL
  • Knowledge of capital markets and financial products including equities, fixed income, derivatives, commodities, and corporate actions
  • Knowledge of annual reports and financial statements, including income statements, balance sheets, and cash flow statements
  • Exposure to ESG or private assets

MSCI Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSCI Inc. and has not been reviewed or approved by MSCI Inc..

  • Fair & Transparent Compensation — Compensation is characterized as competitive in several functions, with strong total compensation cited for higher-paid roles and market-aligned packages described as a baseline.
  • Healthcare Strength — Health coverage is positioned as comprehensive, including medical, dental, vision, mental-health support via an Employee Assistance Program, and care-navigation resources.
  • Retirement Support — Retirement support includes a 401(k) with company contributions and automatic enrollment, plus related financial protections such as life and disability insurance and an HSA option with employer contribution when selected.

MSCI Inc. Insights

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The Company
HQ: New York, NY
5,040 Employees

What We Do

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

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