Lead Control Management Officer

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About this role:
Wells Fargo is seeking a Lead Control Management Officer in the Global Operations Control Organization as part of the Commercial Banking Operations team.
In this role, you will:

• Own and independently manage 2-3 complex Risk Assessable Units (RAUs), also knows as RCSAs, holding the pen in drafting
• Responsible for risk identification, risk measures, control identification/design and ratings applicable to the assigned RAUs in partnership with the RAU Owner within the business
• Manage all risk management activities association to the RAU (i.e.issues, OREs, process change, etc.) to ensure control requirements are met and adhered too by the business owner
• Become the risk and control subject matter expertise on the service models assigned and underlying L4 processes
• Provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
• Integrate yourself in all necessary business routines to ensure your knowledge of the processes is sufficient
• Monitor assigned portfolio of control activities and escalate when necessary

Specific responsibilities include:
Control Design & Testing

• Develop and test preventive and detective controls, including documented procedures, evidence standards, and sampling plans.
• Ensure controls meet compliance and operational risk requirements.

Data & Analytics

• Build and maintain dashboards for KRIs/KPIs (e.g., suspense aging, balancing breaks, refund cycle time, billing accuracy, investigation aging).
• Analyze trends and provide actionable insights to drive corrective measures.

Regulatory Acumen

• Apply strong knowledge of AML and escheatment regulations, including FINTRAC/CRA requirements and payment rules.
• Translate regulatory policies into effective operational controls.

Resilience & Prioritization

• Manage multiple remediation programs and testing cycles under tight deadlines.
• Demonstrate strong prioritization skills and resilience in a fast-paced environment.

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years with front-line risk/control management or operations risk demonstrated through one or combination of the following: Commercial Banking, Treasury Services, Payments, or Cash Management.
• 3+ years experience demonstrated through one or a combination of the following: money movement operations (ACH/Wires/Lockbox/ePay), cash application/reconciliations, suspense, escheatment/AML, and billing/analysis controls.

Desired Qualifications:

• Direct experience supporting branch operations in Canada/US MCCY or other international branches, including FINTRAC/CRA and local regulatory requirements.
• Direct exposure to Nostro/GL reconciliation, affiliate funding/sweeps (OBLM), and investigations governance.
• Process/quality certifications (e.g., Lean Six Sigma, CRCM, CAMS or equivalent AML credential).
• Direct experience with RCSA, control testing, operational risk metrics, incident management/CAPs, and audit/exam readiness.
• Strong stakeholder management across operations, technology, compliance, and audit; ability to lead without direct authority.
• Direct experience with Issue Management Life Cycle and issue remediation
• Exceptional verbal, written, and interpersonal communication skills

Job Expectations:

• Position offers a hybrid work schedule in which you are required to work in office 3 days per week at a minimum in one of the locations listed below
• Relocation assistance is not available for this position
• Visa sponsorship is not available for this position

Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$100,000.00 - $179,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
22 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.