Lead (Content & Social Media Marketing), Group Marketing

Posted 5 Days Ago
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Campus, IL, USA
In-Office
Expert/Leader
Edtech
The Role
Leads end-to-end content and social media strategy to drive demand generation, strengthen brand perception, and improve conversion. Owns brand narrative, integrated campaign execution, content and visual development, stakeholder alignment, performance analytics, funnel optimization, and responsible AI adoption. Manages teams and external agencies while ensuring consistent, high-quality brand experiences across channels.
Summary Generated by Built In

The Lead for this role must be able to carry out the following:


Unique Value Add:

  • Drives demand generation for business results through content and social strategy, using data and stakeholder alignment to improve conversion while maintaining a strong brand.
  • Builds and manages a clear, compelling brand narrative, using insights to create content that strengthens brand perception, engages audiences, and improves the customer journey.

Accountabilities:

  • Content Strategy & Business Alignment
    Develop and own the end-to-end content and social media strategy aligned to brand narrative, commercial objectives, and customer journey stages, from awareness through to conversion.
  • Brand Narrative & Perception
    Build and maintain a clear and consistent brand voice across all content and platforms.
  • Stakeholder Management
    Work closely with teams in the Brand, Communications & Group Marketing Division and business stakeholders to align on messaging and campaign priorities.
  • Campaign Execution
    Lead and deliver integrated campaigns across different channels, ensuring consistent messaging.
  • Content & Design Development
    Create and guide content and visual design, ensuring all outputs are high quality, on-brand, and effective across platforms.
  • Performance Data Analytics & Optimization
    Establish KPIs and measurement frameworks, lead deep performance analysis across content and social channels (engagement, reach, conversion, attribution). Translate insights into actionable strategies that continuously improve effectiveness.
  • Conversion Acceleration & Funnel Optimization
    Drive demand generation initiatives to shorten the content-to-conversion cycle by optimizing content formats, channel mix, audience targeting, and user journeys, balancing immediate performance with long-term brand building.
  • AI Use
    Use AI tools to improve content creation, personalization, and performance analysis. Apply AI to scale content, improve targeting, and speed up decision-making, while ensuring quality, brand consistency, and responsible use.

Requirements

  • Bachelor’s degree in Marketing, Communications, Design, or related field
  • 8–12+ years of experience in content, social media, brand communications, or design
  • Proven experience in leading data-driven content strategy and delivering integrated content and visual campaigns 
  • Strong strategic thinking and storytelling skills, with the ability to translate business goals into clear and engaging content
  • Proven experience in content planning and editorial leadership across multiple social media channels
  • Ability to develop and deliver visual design and creative assets, including social media content, campaign visuals, and basic motion or video
  • Strong understanding of major social media platforms (e.g., LinkedIn, Instagram, TikTok) and how to use them effectively
  • Experience in using data and analytics to track performance and improve content and campaign outcomes
  • Strong stakeholder management and influencing skills, with the ability to work across teams and align priorities
  • Experience in leading teams and managing external agencies to deliver high-quality work undefined
  • Creative and data-driven mindset
  • Good command of the English language. Mandarin would be a plus.
  • Strong sense of ownership and accountability
  • Collaborative and able to work effectively across teams
  • Adaptable and comfortable in a fast-paced environment
  • High attention to detail with a strong focus on brand consistency

We regret that only shortlisted candidates will be notified.

Skills Required

  • Bachelor's degree in Marketing, Communications, Design, or a related field
  • 8-12+ years of experience in content, social media, brand communications, or design
  • Experience leading data-driven content strategy and integrated content and visual campaigns
  • Strong strategic thinking and storytelling skills
  • Experience in content planning and editorial leadership across multiple social media channels
  • Ability to develop visual design and creative assets, including social media content, campaign visuals, and basic motion or video
  • Strong understanding of LinkedIn, Instagram, TikTok, and other major social media platforms
  • Experience using data and analytics to track performance and improve content and campaign outcomes
  • Strong stakeholder management and influencing skills
  • Experience leading teams and managing external agencies
  • Good command of the English language
  • Mandarin language skills
  • Strong sense of ownership and accountability
  • Ability to collaborate effectively across teams
  • Adaptability in a fast-paced environment
  • High attention to detail and focus on brand consistency
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The Company
HQ: Singapore
674 Employees
Year Founded: 1964

What We Do

The Singapore Institute of Management (SIM) is one of the region’s leading education and lifelong learning institutions, recognised for empowering individuals and enterprises to thrive across life stages through learning. Seeded by the Singapore Economic Development Board in 1964, SIM has been leading in the development of work and industry skills for Singapore’s growth.    Through harnessing new knowledge, skills and technology, SIM provides skills-based learning experiences that enable students, professionals, and enterprises to Learn for Life and Thrive for Life.     SIM achieves this through SIM Global Education (SIM GE) and SIM Academy. SIM Global Education focuses on higher education pathways and SIM Academy focuses on Professional Development (PD) and Enterprise Solutions (ES) for career transitions and advancements, and integrated learning solutions for enterprises

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